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sales Dept.
service Dept.
finance Dept.
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Service personnel listen well and explain clearly and kindly. Valet pickup delivery great! Excellent care as a first time Ford customer!
Great service and enjoyable to talk with. I was in and out within a few hours with a brand new truck!
Dean was our salesman. Very low key and easy to talk to about our purchase.
Having previously purchased a 2019 Escape from Fair Oaks Ford and looking to purchase a 2023 Escape, we started by researching their website. We checked a few other websites, but found Fair Oaks had a low miles 2023 Escape in our price range. We went to Fair Oaks anticipating to work with our previous salesman, but found he was unavailable. Fortunately we found ourselves working with a friendly and knowledgeable salesperson named Darren Sanders. The test drive lead to questions about the many features available in the 2023 Escape. Darren proved to be well versed in all aspects of the car. He provided very a good tutorial for my son who would be driving the vehicle. We found the vehicle was in very good shape, inside and out. The great condition, low mileage and Darren's efforts to work with us resulted in our not looking further. We once again found Fair Oaks had the inventory, price and outstanding sales staff that will have us considering them when we're looking for our next Ford.
I have nothing but great things to say about Fair Oaks Ford! Top notch service!
Had a appt for 1:30 was in and out one hour. That is the norm.
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