6162 N Blackstone Ave
Fresno, CA 93710
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finance Dept.
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As soon as I pulled up in the service department someone came out and greeted me. My service advisor Joseph Duncan was very professional very courteous and very efficient. Joseph Duncan informed me what time my vehicle will be ready and it was ready exactly at that time. It was done in a very timely manner. Joseph Duncan made me feel that he truly care about the service he was providing.
As soon as I pulled up in the service department someone came out and assisted me. Joseph Duncan, my service advisor was very courteous professional, and efficient. Joseph made me feel like he really care. My vehicle was completed at the time that Joseph said it would be completed.. Overall my experience was excellent
Oscar is always on top of what my Jeep needs. The whole crew of Service Advisors is so friendly and quick to help.
How do you measure this? There was a feeling of stress and strain among the personnel, all of them. Some had forced or artificial smiles and kindness. I had to ask myself "I wonder what it's like to work here?" I don't think it is a people problem, everyone was outwardly fine. It made me wonder what the culture was like there. Idk, maybe it was the full moon?
Great dealership! Great product! It was a wonderful buying experience. The whole process was smooth and easy. Would definitely recommend them.
Craig always finds away to work out any issue with my truck. He always give me time when I ask him tech questions. You have a good employee with Craig JP
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