I went in two weeks ago to to get a quote on a used certified Continental The salesman Very politely took our specifications and said that he would have to get the owner ok to persue Shopping for the car at the dealer auction like our previous purchase had been at green Lincoln. Since the owner had been out of town he explained that I would need to wait a couple of days Which was ok with me.after waiting twelve days with no response I called the dealer to inquire On the status of my request.The salesman not only did not know who I was nor did he know what my previous request was. He said he had not heard from the owner after two weeks.That is some customer service.I am now off to another dealer to see if they are in business to provide a quote. Julian Hawes COLFAX,nc[

Kevin doesn’t return calls and seems unbothered with my car issues. I miss Tim! Not trustworthy and no customer service. Kept car for almost 2 months and didn’t care it still made loud noises.

Just purchased a used, CPO 2018 Continental Black Label (couldn't afford new). Unfortunately, one of the key fobs didn't work. I contacted Andrew, our sales specialist, who immediately checked with the manager who suggested a service appointment to have a professional check it out. When I arrived for the appointment, I was a little embarrassed as we had just returned from a trip to the beach and the car was dirty. Tim, the service representative already knew my dilemma and showed me to the customer lounge to have a seat. I also mentioned to Tim that the "hidden" keys were not alike and I asked about them. Tim said they were laser cut and might take a bit to get a replacement. I noticed they removed the car from the service entrance and I wondered why, but didn't pursue it further. Not much later, Tim said that I was all set. He walked me to my car and said both fobs were activated and ready to use. He then opened the bay door and I was on my way. I was pleasantly surprised to discover that the 2nd fob worked perfectly and the "hidden" key had been laser cut while I waited. PLUS the car had been cleaned inside and out! This is the first used car I have ever purchased (of about a dozen or so) and wasn't sure what to expect from the dealer. Of all the different dealerships I have had contact with, Green Lincoln treated me better than any of the other dealers. Thank you!

Always a pleasure to have any service work done at Green Lincoln . Tim and Theresa go beyond to provide friendly customer service and the technicians demonstrate competence and knowlefge in all areas of the Lincoln product line. I am always confident that my Nautilus is well cared for . Thank you ! Mary Ellen Dowdy Summerfield,NC

Tim is the best! Always helpful, courteous, polite and gets the job done! Worked me in to schedule although I didn't buy car from that dealer

Green Lincoln offers the best car buying experience in the Triad. They have always treated me with respect and take time to listen to what I am shopping for in a vehicle. Great sales people from start to finish in acquiring a great car. Their service people are also attentive to your every need. I would definitely recommend Green Lincoln to anyone wanting to make owning a vehicle a pleasurable experience.