5880 Centinela Ave
Los Angeles, CA 90045
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DISCRIMINATION & BULLYING — WARNING TO WOMEN & LATINO COMMUNITY DO NOT STEP FOOT IN THIS DEALERSHIP. Since 12/18/2025, my lease for a 2025 Ford Bronco Sport has been a nightmare. My $399 quote was hiked to $539. As a woman of color, I was bullied into signing the contract before I realized they legally owed me an Adverse Action Notice for the price change. Mr. Edwards, Mr. Matar, and Reza Badr are dismissive, rude, and unprofessional. They are dishonest bullies who refuse to keep their word or provide a corrected contract. Even with BBB and DMV complaints active, they continue to lie and provide conflicting information. Shame on the owner for condoning this discriminatory environment toward women. If this is how they do business, they do not deserve our patronage. There are many other dealerships that actually respect and honor women. Save yourself the trauma—STAY AWAY.
I have brought my Accord here for over a decade and have NOT been disappointed.
The car sells man Anthony was very pushy and his comments throughout our appointment were very insulting. Although he tried to work with me I felt very uncomfortable. Management needs to coach him on his sell’s approach.
I would like nothing more than to leave a great review. However, my experience has been not favorable. My 2023 new Mach E, has part of the overhead material coming apart. The good news: It is (of course) under warranty. The bad news (to my surprise) I was told they do not have loaner cars, while warranty work is performed. I had to miss an entire day of work. Less than 1 week later, the exact problem returned. I am now expected to miss (at least) another day of work. In all my years of purchasing new vehicles, I have never had a dealership not provide transportation when "warranty" work is being done. I would had never, ever purchased from this dealership had I know this. What a huge dissapointment.
Mo is the best service tech I have worked with in over 22 years that I have been driving Ford cars. Mo's response to every detail, from setting the appointment till I drove off and called Regina back with a follow-up question, was perfect!
First time with Ford, this dealership makes me wonder if Ford was the right choice. This dealership lied and deceived me. Yesterday, they let me drive away with a nail in the side of my tire and the check engine light on. They didn’t do anything to go a little extra to help me. Unacceptable and I hope Ford Corporate see this and knows how badly this dealership is hurting the reputation they build over the last hundred plus years. Shame on this dealership - if I were you, I would run away from them.
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