My husband and I were very underwhelmed by our visit. I was in the market for a new vehicle, but didn't really know what I wanted. Neither the salesman or the sales manager seemed overly interested in our business. They gave us a print out of 2 vehicles and the ink on the printer was low, so it was barely readable. They said they would reach out to us the first of the week. (We went on a Saturday afternoon) We have heard from no one. I am happy to say, we took our business elsewhere and will not be recommending this establishment to anyone.

⭐ Disappointed and Frustrated — Wish I’d Bought My 2025 Sienna Elsewhere I really wanted to like this dealership, but my experience has been frustrating. They promised a “free tank of gas” in exchange for a positive review — something I never received — so keep that in mind when you see their 5-star ratings. It’s been about ten months since I purchased my 2025 Toyota Sienna, and the vehicle has spent multiple months in their service department. Almost every repair has required return visits because issues weren’t fixed correctly the first time. I’ve owned many vehicles, and this has been the least reliable service experience I’ve had. I expected far better from a Toyota dealership. I hope management and Toyota corporate take this feedback seriously and make improvements. Until then, I’d strongly recommend buying your Toyota somewhere else.

Worst experience ever- both with the sales and service dept. I ignored my gut and went ahead and bought an SUV with them. Three months later, it dies on me late at night on the highway. I have it towed to the dealership-- I call the first day to check in, but by the fourth day and no calls, I'm stopping by because they don't answer their phones or return messages. They tell me my fuel pump isn't accurately telling the car how much gas is in it, so I ran no gas but had no idea because my gauge was still telling me I had over a 1/4 of a tank. I think I'm getting a new fuel pump to fix this problem, right? No, they want me to pay $250 for the diagnostic but because the shop foreman thinks the float might have just got stuck, I should "drive it around til the gauge gets about 1/4 tank and see if it dies again. Then we'll know and can replace the fuel pump!" What the *** is that!? Couldn't they do that, so they could test it-- rather than me with my children in the car??? Because I'm sure if it happens again and I'd have to bring it back, they'd charge me the diagnosis again plus the cost of the fuel pump!

Worst new car experience ever. Took my money, never ordered my new suv and never notified me or returned my calls . AVOID OMAR AND LEVI, Very unprofessional dealership. AVOID THESE GUYS!

This was the absolute worst customer service. The financial team was stealing $4240 from me. They listed four different items that I did not purchase. They did finally agree to deduct those amounts after I said I would leave the car there if it was not addressed. They did then rewrite the contract and take all charges off. However I now have loan papers with all of the incorrect figures. They were rude. Never did they apologize for their mistake and my many hours there waiting to get it corrected. To start with they tried to give me an interest rate of over 7. My credit score was 826 and I paid $10,000 down. I should never have had to stress and cry and negotiate in such an unprofessional manner with a bunch of rude and even smart mouth young men. I will never go back and I can only hope that I can get the correct contract and financial papers. So it’s not over yet.

This dealer ship is an example of why they say don't trust car salesman and dealerships. They lied to me, manipulated used corrosion and basically stold money from me! They only care about making money not the average person. Don't trust them!