3233 Auto Plaza
Richmond, CA 94806
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It was good. Easy to work with. Robert and Jose were very nice to work with. Made it simple
Carlos took care of us and answered all our questions about the car we were interested in. Felipe took care of the rest when we were ready to sign. Process was smooth and easy.
Always takes care of my vehicle needs and are very courteous. Service advisors never make me feel like I'm bothering them.
Had oil change and tire rotation. Originally told it would be done at 9:30 but it wasn’t ready until 10:30.
We were able to negotiated fair out the door price for high demand vehicle. Usual games with 10% markups and ad-ons I don’t want. Stood firm at got a bit below MSRP. Salesman Jimmy T and manager Sayed K was super helpful and patient — They walked us through everything and showed us how to use all the new features. He told us we could come back anytime if we had questions. We really appreciated his professionalism and kindness. Just be prepared to haggle and bargain if you don’t want to get ripped off.
Service was good, but the labor cost was too high. Almost twice the price of the parts.
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