Crooks Scammed Low lifes Intimidating? No, but they try. Avoid Avoid Avoid Avoid Avoid Drive past Go elsewhere

After a small misunderstanding regarding a listed vehicle, Ben and Tom bent over backwards to make my purchase transaction wonderful, they had put me in a Ford Hybrid with low miles and in very good condition which was beyond my expectations. This is the third vehicle bought over 10 years from this dealer and I will be back again

I bought a vehicle a month ago. The following day I called the dealer because there was a noise, possible cv joint, was told go ahead get it fixed we will skip a car payment as reimbursement. I did that but was never reimbursed. And the noise was still there, it is the differential. I have been calling and getting the run around for a month trying to get this fixed. I am told" I have to get approval from my boss," " I can't get a hold of my boss,"" we might let your mechanic fix it," " or maybe our mechanic." "Do you have a friend that will fix it". When I call the person I need to talk to is always busy, or not there. I am so sick of trying to get someone to do the right thing. But I guess there job is about selling cars, whether they are safe to drive or not.

Derek was absolutely wonderful to work with. I had tons of questions, requests and demands with the purchase of my new truck from him. He was extremely honest, and provided me with all paperwork needed. He had offered lots of different options on helping my payment be where it needed to be for me to be comfortable. He wasn't pushy either! I will check in with him when I'm ready to replace my other vehicle! Thanks Derek!!

Robert made the car buying experience super easy. I told him what I wanted and he made it happen. I can’t thank him and his coworkers enough for their help and care. Much appreciated 😀

So I love my new car but. I don't like it when I get taken for a ride. Got my car knowing it had a new motor put in it . New being a different one . Don't know who I delt with sorry I forgot his name . When I asked about how many miles we're on the new motor I got the story well shouldn't be much more that what was on it oridganaly. Car had around 42000 miles so after we got all the paperwork done still no answer on the miles of the new motor. Well long story short it had around 58000 miles on the lol new motor. Paying alot of money for this car should have got a better deal feel taken . But would like to mention something Boyd was awesome took great care of me guess maybe he should be running the show just saying. And the Yung lady in the kalkaska office was great to but that's it