Tell us about your experience with Jim Butler Chevrolet.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very nice and called me to let me know when my car was gonna to be ready.
Everyone was very nice and helpful. Hopefully it continues now that I purchased the vehicle
The only regret we had was the finance department person who we told him we already had finance approval the credit union but he did nor listen and ran our credit through again and caused 2 more hits on our credit rating causing it to drop added a higher % rate on our loan and higher payment. Our preapproved loan was confirmed and the credit union only needed the contract sent and all was done. But no. It was miserable. My loan officer at the credit union told me he should not have done that running our credit again.
Sales Brian Ries was excellent. Informed Thornton that we were reapproved with the Credit Union and all was needed was the contract sent. My payment and percent of the loan was all set up. But he had my credit ran through a second time and now we pay more for the loan. Said our credit and payment was all set up but did not listen. he needs to understand what preapproved means. I would recommend your dealership and Brian but watch out for the finance person because he does not understand when you come in as a preapproved for finance. Now we have 2 hard marked on our credit report and not 1. Brought down our credit rating.
People like Stephanie & Fuzz make service on both of my cars easy. They both are very professional and extremely helpful & friendly.
Friendly helpful courteous. Well knowledge insightful real quick to answer your questions thank you for taking care of my issue
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.