Not sure how the sales side is but the service side is horrible. I drop vehicle off for check engine and oil change. The guy i was dealing cant remember his name but told me it would no something that day and that I could wait for it. I decided to uber home. I never received any call at all that day. I called back to services atleast 25 times and still couldn't get anyone. I had to call different departments just to get the service advisor name. Then to find out he's out next day. So at moment I still have no clue what u with been two days and I'm on way to dealership today is june 25th 2025

The Service manager was good at explaining the service. Afterward, my car ran much better.

Very nice and helpful weren’t pushy and explained everything will refer koons to friends and family for sure

Too long and price of the repair waited too long for service attendant to see me

Jay, the Service Manager was excellent. He kept me informed as my service work was done and had my vehicle ready before I expected. Keep up the good work!

I've bought 3 vehicles from there, and the first 2 times were great. This 3rd time, not so much. We traded in our 2016 F-250 for a dually 2017 F-350. First, during the negotiations, they tried to say they couldn't sell our trade in truck as is, as it was lifted. We bought the truck from them lifted, so it wouldn't make sense that they can't sell the same vehicle they sold us. We were able to make a deal to get the dually, but it has been nothing short of a headache. First, when we went to pick up the truck after the inspection, we found that they somehow missed the fact that the parking brake did not work. This is a state inspection item, so it is shocking that they missed it. While they had it for the inspection, they were supposed to repair the sun roof as it was not closing correctly. They said they repaired it, but it still did not work right. We purchased the extended warranty protection as well as the 3 for 1 protection on the tires wheels and paintless dents. We have been fighting with them constantly for over 6 months to replace the axle and spindles under warranty, and came to found out that when we originally submitted the claim 6 months ago that they claimed Ford denied, they never actually submitted as the warranty company has no records of it. They are still trying to avoid fixing this under warranty, and have been extremely unhelpful and didn't look at the paperwork stating why we were there, and looked at other items instead. Our truck has been there for a week and they had stated when we made the appointment that they could inspect it and have it back by the end of the week, to do the repairs later. We feel our truck is dangerous to drive and if they insist on not doing the work until the spindles completely fail, they are basically requiring us to drive an unsafe vehicle with our children, and hope that we don't have a fatal accident when they most certainly do fail. I feel as though they are putting us in an unsafe position and it could be extremely dangerous to not get this repaired. They gave us our truck back today with a flat tire... they should have fixed it before giving it back. Why call to say the trucks ready (dangerous to drive), and not even fix the flat, or even offer to air it up? I'd recommend the dealership if you are looking to just buy something without a trade in, but avoid their service shop. If they can get these repairs done under warranty, we would definitely come back to buy our next vehicle, and the first for our teenager, but as of now I can't recommend them.