I had determined the car I wanted through the Lexus corporate website. Once I narrowed down my options, Lexus of Nashville had the car I wanted and I exchanged emails then telephone calls with Cade Ankney, the sales manager and made arrangements for a test drive. The UX300h was exactly what I wanted and Sales Consultant, Martin Toledo greeted us and took us seamlessly through the test drive and the buying process. Then we worked with Justin Redmon, the Business Manager for the financing. I have to say that the entire process was enjoyable and I felt that I was working with friends instead of sales/finance people. Also, I must mention Vernon who patiently worked with us through the orientation of the Lexus app and the tech of our new car. I couldn't have imagined a more enjoyable experience and look forward to our new Lexus.

This is the second RX350 I bought from Nival Micad’s. He is very professional, knowledgeable and a pleasure to work with.

First big mistake I buy my car from Lexus downtown they are discrimination people working there specifically all manager and the sales man ROMAIN he is the man not stay own his own words And the manager he was white old man he should not be in this place he is a big disrespectful person Then this visit my oil change but who did the car wash after that thy hit my vehicle and I asked but no one answered me brand new vehicle they hit and no one take responsibility Service man he was good but I told him tell the Justin call me but they did not call because my oil service and the car paint deal I have it when I bought the new vehicle now they said you didn't have it very bad and poor customer service they have I really wish I can't buy car from them not recommend at all ,

Martin Toledo was amazing to work with and did a great job in finding my GX 550 for me. I would definitely recommend Martin and Lexus of Nashville.

Joseph Chargois, Lexus of Nashville, sold me my first Lexus in 2022. I did not hesitate to contact Joseph when I unexpectedly required yet another Lexus. Joseph did not disappoint. He quickly located the vehicle which would best suit my needs and, as Joseph does, put all the pieces in place, without a snag. He introduced me to Justin Redmond, Finance Manager, who effortlessly guided me through the required paperwork. Bhavin Patel, Technology Specialist, waved his magic wand and arranged to have all things "connected". What a pleasant soul. I am thankful for the expertise and kindness of Joseph Chargois. His years of experience definitely benefited my purchase. THANK YOU JOSEPH, job well done! I find it reassuring to know you and the kind folks of Lexus of Nashville are there to help as needed.

Martin Toledo was an amazing help in our search for a new vehicle. He let us test out several vehicles to look at the colors and options available and he was able to order us exactly what we wanted from the factory. He let us know when it was arriving, he sent pictures of it arriving (including a video), and was there every step of the way. I felt like he was on my side and someone who was trying to find what I wanted rather than someone trying to sell me something I did not want. I would recommend highly!