Mac Haik Auto Direct

12111 Katy Fwy

Houston, TX 77079

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What Others Say

Sell vehicles which are defective without disclosing it. Shut off dashboard lights and falsify vehicle check reports

Nice dealership nice salesman they answer all your questions you want to know no hassle dealership

Excellent experience!! Professional and friendly customer service from the staff (Kamal, Ryan, Turk and the finance guy from Tennessee!! I was totally satisfied with the pricing!! From the time I arrived, I was driving home in my "freshly cleaned" Tundra in less that 90 minutes. The process from start to finish was direct, seamless, organized and efficient!!

I must admit car dealerships give me the creeps. They sometimes give you the impression that you are getting a good deal, then they break the news that you have to come up with a larger down payment. Not the case, with Charles Walker and Barry Graves, they were very professional and honest to a fault. They made no promises that they could not back up and I appreciate it. Even though I had a decent credit rating , I had no credit history and had several banks that turn me down. They were able to find me a lender and negotiated a fair interest rate that was within my budget. Yes, I would recommend buying from Charles Walker.

I'm posting this here to warn people about dealing with Mac Haik Auto Direct. STAY AWAY FROM MAC HAIK AUTO DIRECT! I recently tried to buy a car. Caught them in fraud in inspecting the vehicle, as well as other unethical behavior. IMHO, they are nothing but rip off artists. I will be filing complaints with Department of Public Safety, Texas Attorney General, Consumer Safety Commission and any other site I can find. I'm assuming all Mac Haik dealers do business this way because I left two messages for Terry Shields, GM over all dealerships. He has not returned my call even though I told his secretary it was about a serious issue. This whole issue could have been easily avoided had it not been for Javier, their immature, hot-headed sales manager. He wanted to stick with the story even though he knew I caught them inspecting a vehicle that should not have passed inspection. I know this because I paid a $500 deposit to take the car to my mechanic, as well as two State Inspection stations. All 3 said the car would not pass inspection in the condition it was in. READ THEIR OTHER REVIEWS. YOU'VE BEEN WARNED!