Mercedes Benz of Novi has such a personal touch. Noor was my salesperson and she sold me two cars during her time at the dealership. She has moved on, but I really appreciated her service and friendliness.

Evan was super helpful and responsive throughout the process of a custom build . Got us an allocation when no other dealers could. Great communication and not pushy.

Candace was a dream to work with! She was professional, knowledgeable, patient, and above all else, kind. She sold me not only a fabulous car but a life long relationship with this dealership.

We just got a new Mercedes from Evan at Mercedes-Benz of Novi, and wow, what a fantastic experience! Evan wasn't just a salesperson - he felt more like family. The way he took ownership of the whole process and his dedication to us was really something special. I've got to say, his patience was off the charts, making every step of the way a real joy. And it wasn't just Evan - the entire Novi team was top-notch and super professional. Everything just flowed so smoothly! If you're in the market for a car, I can't recommend these folks enough. They definitely earned every bit of a five-star rating in my book!​​​​​​​​​​​​​​​​

Evan is an outstanding sales consultant. Pleasant, knowledgeable and efficient. I will recommend him to others considering a MB vehicle.

Excellent customer service from my advisor. He was professional, knowledgeable, pleasant and informative. My vehicle was repaired in a timely and efficient manner. The young lady who provided the loaner vehicle was equally friendly and professional. Made it very easy for me.