4755 North Oracle Road
Tucson, AZ 85705
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Professional with great customer service! This is our second car purchase from CarMax. Everything went according to expectations. Love the car and the sales person we worked with: Kane Reid!.
The sales team was great, but the low ratings are a result of my experience with the service department. Purchase a vehicle knowing that the dealer will do anything to keep from honoring its warranties. My service advisor even humiliated me by making me wait almost two hours for a simple visual inspection of the vehicle's struts and tires.
The dealership was at a convenient location, was very clean and spacious with great employees in every department.
Niama Hamid is an asset to any company! Truly cared about offering the best experience to the customer. I have been in management positions in the car industry all my life and CarMax delivered
I was absolutely amazed at the pleasant attitude and helpfulness of the entire staff. I will recommend the dealership to my friends. Reid Kane was on top of all details and his manager Darren was quick to give assistance when needed.
Very pleasant experience. No hassling on the price. Easy to work with. Will definitely shop here again.
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