I would recommend dealer but not car. Very disappointed. I leased the Fusion. Seats uncomfortable, no pick up, phone terrible. Ugh 2 years of this.

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My husband & I went to look at a 2013 Explorer & we received the greatest customer service ever!!! We were referred to David Todd who was not there when we reached the sales office on Saturday March 9th but, Ann Monahan helped us. She was great in explaining all the different features the XLT had & if there would be any available. She advised us she would let David know we were there & he would follow up with us. David called us during the week & answered all types of questions we had. He followed up with a call on Thursday to let us know the model we were interested in had just come in & would be available. When we arrived Saturday March 16th we met with David & he was very friendly & personable. He understood what we were looking for & did his ultimate best to give us the best possible price & options available. We then proceeded to the finance department & met Diane Lasky who worked her magic to help us get the Explorer XLT & be able to get approval from the bank. She is was very friendly & understood a customers needs. She took the extra step in helping us finance the car. Once we were approved he had a little difficulty with having the insurance cards faxed from our insurance company but everyone at Ford was very friendly, patient & helpful. We are so happy he decided to lease from Bay Ridge Ford & will continue to do business with them. The customer care we received can not be topped by any other dealer! Thank you so very much David, Diane & Anna for the best experience in purchasing a new vehicle!

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ann monahan is just simply great!!!!!!!!!!!!!!!!!!! if you want to be treated like family ask for ann, she is compasionate and has a golden hart ,soo rare for a auto sales person,straight up and foward with no punches below the belt..Diane Lasky this lady is an asset to the ford brand knows all about finance and leases,just has a way with the banks to get you approved....as well as the tricks to save you money..they have made a friend for life,i cant belive how well and respected i was treated at bayridge ford..................................................

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Excellent and fast customer service. We started our search for the 2013 ford escape with manhattan ford and were not satisfied with the service. Bay ridge ford gave us the confidence we needed to move forward with our new investment. It's was painless and easy. Ray found us the car we needed and wanted and never said No. Diane was sharp and worked hard to get through any glitch that popped up. We couldn't believe how quick the sale was and couldn't believe we left that evening with a new car. Highly recommend them!

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hello good evening my name ghassan and I buy a ford mustang from the dealership 1 mohamed moustafa he is the best of the best of saleing cars he's #1 sales of any car very kind persone thank you very much mohamed moustafa .now I will talk about the very nice lady ever make you feel you are part of the ford family and she never make you down even if you have bad credit she help you out as apart of her family thank miss diane lanky you are sweet sweet lady and very kind thank you very much for ford to higher kind people thank you I'm very happy to have good experints whith them.my name ghassan odeh.

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James made out experience extremely pleasant and super easy. He made sure the customer came first and that we received the best deal without all the hassle of negotiating for waste less hours. Our new 2013 Explorer XLT was prepped and read the following day and he did a terrific job with the demo making sure we understand all the vehicles features. We are very pleased and will return to purchase our next vehicle from him.

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Both employees were courteous, professional, patient And knowledgeable.

They made our car buying experience a very pleasant one.
They answered all our questions to our satisfaction.

It was a pleasure to do business.

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Howard was very easy to work with. The transaction went very smooth. Bought the car two weeks ago and he is still contacting us to see how everything is going.

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We had a great experience buying out first new car from Bay Ridge Ford. Howard and Diane were both extremely helpful, resourceful, and friendly, without being pushy or forceful. We would highly recommend buying your next car at Bay Ridge Ford. They made us feel welcome, with no regrets of any kind after our purchase.

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Bay Ridge Ford had a beautiful show room as well as an exceptional sales team. The visit was painless to say the least. Our salesman Howard was a straight shooter who helped guide us on our way to purchasing a new car. I would highly recommend Bay Ridge Ford to anyone looking to purchase a Ford.

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