Bay Ridge Ford

Just read the Better Business Bureau report on this company it will tell you all you need to know and how you get 1 star reviews fallowed by 5 star reviews sent in by the dealership. company it will tell you all you need to know and how you get 1 star reviews fallowed by 5 star reviews sent in by the dealership. More

Went in as my lease was up. My three year old Edge has on 18,000 miles. For a new car , end of year so should be even better desk, they wanted OVER $100 more per month than Da My three year old Edge has on 18,000 miles. For a new car , end of year so should be even better desk, they wanted OVER $100 more per month than Dana in Staten Island. Go to Dana! It’s worth paying the bridge toll!!! More

My experience was great! Tatyana took great care of me. She was kind and very positive even when I lost hope. Everyone did their best to get me out with the car that I wanted Tatyana took great care of me. She was kind and very positive even when I lost hope. Everyone did their best to get me out with the car that I wanted and I truly appreciate that. More

The interior itself is very lacking. Theres nothing inviting a customer to stay and wait for their vehicle. Customer service over the phone is worse. 1 called on wed, was told I would get a call back, inviting a customer to stay and wait for their vehicle. Customer service over the phone is worse. 1 called on wed, was told I would get a call back, none came called on Thurs, got stuck on hold forever and the guy from the service dept was very rude and pretty much told me he was going to overcharge me, in not so many words. I've been here a couple of times bc its close to my home, but the terrible customer service just isn't worth it. Ill go back to Hackensack where I bought my truck. The amazing customer service I have received since the day I bought her has been unbelievable. I don't know whom I spoke with in the service dept today. But this app is forcing me to pick someone. More

This place doesn't deserve 1 Star either after what I This place doesn't deserve 1 Star either after what I saw. This young man very respectful came in to resolve a issue he had with the manager the man This place doesn't deserve 1 Star either after what I saw. This young man very respectful came in to resolve a issue he had with the manager the manager basically banned him from the dealership because he had left a review that he didn't agree with on a previous service he had done this manager needs to be fired asap rather then apologizing to the customer about their experience no they ban him(terrible manager) the other employees are great I had a great experience with Gary he was a pleasure to deal with (but if u come in to contact with this sour manager then it's over ) More

Great Dealership. The Ford Dealership of Bay Ridge is an excellent dealership. Most important to mention is our Dealer, Janes Wong. He is attentive, helpful and cares a The Ford Dealership of Bay Ridge is an excellent dealership. Most important to mention is our Dealer, Janes Wong. He is attentive, helpful and cares about his clients. He is the reason we keep coming back to Bay Ridge Ford. More

Best Dealership in Brooklyn Bay Ridge Ford is the only place i go for buying or leasing a new car. I have dealt with Mr. Angelo Castelli for many years he makes the whole experi Bay Ridge Ford is the only place i go for buying or leasing a new car. I have dealt with Mr. Angelo Castelli for many years he makes the whole experience hassle free and clear to understand. Angelo has leased cars to my whole family even my X wife. All 8 cars are from Bay Ridge Ford sold by Mr. Angelo Castelli, the future looks Bright! see you soon Angelo! More

Go elsewhere - anywhere else - no one can be as bad as this Service department is dishonest and unwilling to stand behind their errors. NO ONE should ever use the 58th Street service facility as the people who Service department is dishonest and unwilling to stand behind their errors. NO ONE should ever use the 58th Street service facility as the people who work there are incompetent and arrogant. This business should be out-of-business. Ford should find a reliable service center and remove its name from this poor excuse for a service department. I see there were terrible reviews in the past but apparently there is now new ownership. Obviously nothing has changed. Unreliable, wasted my time and money, and they refused to pay me when their error caused a financial loss. Do yourself a favor and STAY AWAY. More

xxxxxxxx customer service My car is in service and they are telling me they cannot give me another car because they only have 6. Even Geico told me to call back and speak with My car is in service and they are telling me they cannot give me another car because they only have 6. Even Geico told me to call back and speak with a supervisor. Not even sure why my car is over heating it's a 2017 it's brand new. xxxx Ford, never again. This was my first with Ford and is my last. The first question asked is did you buy it from us? What does that have to do with anything, this is the Ford service center isn't. More

"RUN" LIKE xxxx! this place is a rip off. It is unfortunate that they continue to do this with no repercussion. Came in because my engine light was on and I was to this place is a rip off. It is unfortunate that they continue to do this with no repercussion. Came in because my engine light was on and I was told that I needed a new transmission $3400 later and a week later the engine light was still on then told it was some cluster $450 later engine light on two days later and I knew I was being milked like a cow. I now found out that they installed a JUNK YARD transmission in my car and there was actually nothing wrong with the transmission. There was water getting into the system that became corroded and continuously made the engine light come on. Once that was cleaned out the car was fine. If you don't know by now Ford Company does not run the service departments, they are like franchises. STAY AWAY, GO TO AN OUTSIDE MECHANIC. You will thank me later. More