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This is the third purchase we have made at Maplecrest Ford. We are always pleased with the ease and service. i am very happy with the opportunity to find another great vehicle at this dealership!
I would highly recommend Sergey!!! He’s very knowledge, and help me to choose the car that i need for my daily driving! Thank you Sergey for your Amazing Service....
The service is great, my very first car and i'm very pleased with how it rides. Everything works perfectly. Almost as if it was a brand new car
Denise Lee
Great Experience from start to finish! My first interaction was with Marjorie who responded to my internet questions and assured me that the car was, in fact, as described, available and on the lot. She placed a hold on the car and assured us it would be waiting when we got down to Pine Belt later that day....when we arrived there was a sign hanging from the mirror "Reserved for Denise." Car was cleaned and waiting for us in front. She was receptive to my needs and placed me in great hands with John. We couldn't have been paired with a better salesman....although felt more like a friend. Very relatable and sensitive to my son's needs as well as ours, as parents of a new driver. He was always one step ahead of us throughout the process, making it very easy and efficient. Also John was able to build confidence with my son and the vehicle, which was key since it is his first car. John was also able to put our reservations and concerns to rest as parents of a new driver after discussing the safety features of the Jeep. He was professional and knowledgeable. He was thorough and left us with few questions. Entire process never felt like a sales pitch or hard sell, just very sincere. Talked through numbers and John went to bat for us. Enter Matt Lavender who, again, was very upfront and to the point, so no wasted time. He was able to work with us to strike a deal and was willing to take the time to make sure we felt comfortable with such a large purchase and big decision. John handled the insurance and motor vehicle components leaving us with little follow up. We were then introduced to Matt Guderian who was able to help us choose the extra packages that made sense based on our needs. He was patient while educating us on the differences and asked all the necessary questions to help us make smart decisions while working within our budget. The car was detailed and ready for us to take home when we finished the process. John was there to shake our hands at the end, take a photo and spend additional time with my son making sure his phone was set up and that he had a strong understanding of the Jeep Wrangler Sahara. Truly a pleasure, Thanks to All!
John F. Pickel
Could not be more satisfied or impressed with the way this transaction came to be. Robert Barranger could not have been more knowledgeable, polite and helpful. He made the entire process of doing a trade-in and buying my new-used car a breeze. I would not hesitate to recommend this dealership and Bob to anyone even remotely considering a new car. No pressure, just the facts and totally blows away the 'ole "Car Salesman" stereotype. Thanks, Bob !!
This is the second time we have purchased a Toyota Sienna from Greentree Toyota. We had previously purchased Dodge Caravan Minivans since they first came out. When our two daughters were in grades K through 8, my husband coached them in soccer, basketball, and softball. Because we frequently transported most of the girls on his teams to games, we owned two Dodge Caravans so we could each transport 6 girls. We chose Dodge for 6 reasons: 1) my husband is six feet seven inches tall and he could fit in the Caravan, 2) we could transport 7 people, 3) it had comfortable bucket seats in the second row, 4) it had All-Wheei Drive, 5) my husband does a lot of woodworking and needed a vehicle that enabled him to carry long pieces of lumber, and 6) he taught numerous members of the Pambianchi family in his Technology Education classes at Ridgefield High School and trusted Pamby’s in Ridgefield to give us quality maintenance services. We purchased Dodge Caravans and had them serviced at Pamby’s for many years. When we were ready to purchase a new minivan in 2015, we were so disappointed when we went to Pamby’s and found out that the updated Dodge Caravan no longer offered All-Wheel Drive and my husband could no longer sit comfortably in the driver’s seat! So we began looking for a minivan that met the 6 criteria listed above. After visiting many different dealerships, we found a Toyota Sienna at Greentree Toyota in Danbury met all six of our criteria for our family minivan. Greentree gave us a fair price for our 2015 Toyota Sienna and we have been very pleased with their maintenance services over the years. It has been a pleasure working with Greentree Toyota since 2015. On Saturday, August 17th, we weren’t thinking of purchasing a new minivan yet, but we had been invited to a special promotional event at Greentree and decided to go to see if there had been any new updates since 2015. We were very fortunate to have Juana Torres as our dealer. She is a very animated, kind, happy, professional, patient, and helpful person. We wanted to look at a preowned 2018 Sienna with low mileage that met all of our criteria, but initially, there was only one new 2020 available in Greentree’s inventory. We drove it and really liked it, but it was above our budget. While my husband and I were trying to decide what to do, Juana continued to look through their inventory as we were discussing our options. Before we had come to decision, a preowned 2019 Sienna with only 10,000 miles came available at the Greentree dealership. Juana immediately showed it to us. It had all the same features as the 2020 model. We loved it! So on Saturday we traded in our 2015 Sienna and placed a deposit on the 2019 Sienna, On Monday we brought a certified bank check to Juana. She had taken care of all the paperwork, so she put the license plates on the Sienna, sat with us and helped us program our favorite radio stations, phone service, and GPS, and happily and patiently answered all our questions. We drove our 2019 Toyota Sienna home that day. Thank you Juana and Greentree Toyota! Jo Ann Nessel
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