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Excellent service! Great sales and support ! Will come again. Bought a Toyota Camry 2018, quick service and good experience overall. Will recommend to family and friends
I reached out to Arlington Heights GMC and informed them that I was looking for a 21 Canyon Denali. I initially spoke with Ceasar Martinez the sales consultant. He said he would contact me as soon as they had one in stock. To my surprise as soon as the truck arrived at their dealership, Ceasar contacted me and I closed the transaction over the phone. I was an out of state buyer from Indiana. The transaction could not have been easier. I have bought several new vehicles in my life time and this rates as one of the best. As far as my sales consutant I dealt with Ceasar, he did a awesom job, he was knowledgeable, professional, and very courteous. His dedication did not end when I signed on the dotted line. He worked with me through the negotiation, the additional items I wanted installed on the vehicle, and kept in contact with me until I came into the dealership to sign the paperwork. I would have to say the experiance with the dealership and Ceasar the sales consultant, was a pleasure, not a hardship you might expect from some dealers. Good job.
TL:DR version - Hunter is an absolute prince among men and will give you a better deal than you can imagine. Use anyone else at your own peril. 100% not going anywhere else. Here's my story- Insurance totaled out my car from the hail storm of April '21. The ACV calculation was below the loan balance and I was worried on how to get a new car that ran plus pay a balance plus all of the other costs of repairs that were mounting up. I called Hunter immediately when I got the news and he said I think you have GAP protection. That shocked me because that's typically not what I do but because Hunter had built my loan so well, it had forgotten it was in there. That saved me several thousand dollars right off the bat. He and Robbin worked together to make it super easy for me to file and submit my GAP claim that it took less than 10 minutes, most of which was me looking for documents that I hadn't realized were already in the packet emailed to me. Next - how to get into a car that fit our needs without a ton of cash down and no trade-in. That would've killed most salesmen but not Hunter. He helped me see how I should do a lease to get more of a new car for the same amount, actually less than, what it would have cost had I gone with my original plan of buying. I don't think I'll buy another car again. And he stayed up late texting with me, walking me through all of my concerns until it I finally had my "ah ha" moment and understood how it all worked. No lie that was like 2-3 hours so I probably owe him at least a coffee and donut...guess I'll get in my new ride and go get him one...
Lucky me Lance Dailey answered my call, he’s an Acura-a-holic knows the 2020 MDX models, features, prices - a true pleasure to work with! I challenged a few times on trade-in value & options - Lance delivered without delay - the dealership works together - I had local options in Napervillle & Lance made the trip worth my time Remembering me after the sale Muller’s lived up to the rumors I heard from very happy Acura friends A truly pleasant no stress car buying experience
Great service and amazing staff. I would recommend anyone to go see Mark and all the inventory they have. They always had a smile to share. 😁
I just want to say thank you for my new to me escape. I love it. Thank you for working with me to get my payments where I needed them. If you go here to buy a car ask for Darnell. He made the whole experience fun and enjoyable!
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