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Rwheeless
Yesterday
Did everything promised and more. Thanks Aweed for all your help. Delivered to TN while I was on vacation, even though you paid more to do so. Enhanced my vacation, and paperwork sent to my tax assessor in a timely manner, great experience !!!!
Blayze
Yesterday
Came to Alpha to test drive a vehicle I saw on their website on Friday. I found they had the best price for what I had been looking for. Left with a new vehicle on Sunday. Everyone was very pleasant and did their best to make my experience a good one. I will definitely be back in the future.
TomC19
Yesterday
Excellent, quick and easy!! Paperwork was effortless! No pressure sales, accommodated financing on two different vehicles! Prep of vehicle was excellent. Lunch with the GM was good too!
zentzl
Yesterday
I recently leased my ninth vehicle from Mercedes-Benz of Hagerstown. Barry London was a pleasure to deal with through every step of the lease process. He found the car in the right color and had it shipped to the dealership in Hagerstown. A very seamless process; the finance manager, Tony Mills was also very thorough and conscientious. I would highly recommend this dealership- The service department is also top notch; Marty Gillons does a fabulous job and is very customer-oriented. First class operation!!
Steve5427
2 days ago
I have bought several vehicles from koons and highly recommend them from start to end always a great experience Buddy and the team are great!
Emmy2018
3 days ago
We came to Koons having recently moved to Baltimore from DC. Having not owned a car in several years, we were a little anxious, but Ryan put us at ease from the beginning. He worked with us in the price range we knew we could afford, and we left the dealership very happy in our new (to us) Accent. Everyone we interacted with was super kind and helpful. Beginning to end, it was a wonderful experience.
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