Mr. Reeves was lovely. He was very courteous and friendly & always behaved appropriately.
Tyler was very nice, also, as was Deisy (please apologize to her for me...I know I've spelled her name incorrectly.)

The only negatives were these: We were at the dealership from 11am to almost 4PM. We only test drove 2 cars before our decision was made. There is no reason why we should have had to remain at the dealership for so long.
Then, when my car was "delivered", it wasn't detailed as we had been assured it would be multiple times. I had to scrape residue & dirt off of my brand new car with my own hands. By the time it had been what Carriage obviously considers "detailed" a second time, I was so tired of being there that I just took it without a fuss. If this is the kind of quality of service that can be expected of Carriage, I'll just take my warranty-covered needs to you, trusting other more reputable & conscientious establishments to take care of anything else. In fact, I now regret purchasing the extended warranty.

I have really enjoyed this car so far, but if the service is as bad as I'm afraid it is going to be, I'll purchase my next one at another dealership. The staff members that I interacted with were quite nice and I would gladly do business with them again if I were sure I could trust the service.

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I was originally interested in the Honda Civic. I pulled into Milton Martin Honda and drove all the way around the shop and came to a place where I had to back up in order to get out of the parking lot. Found a vehicle that struck my interest. I got out of my car and looked at a couple of cars. Talked with another customer about my dogs that were in the back of my truck and was never approached by a salesperson at all.

My wife and I proceeded to Carriage Nissan. We barely got our front end into the parking lot when we found ourselves being approached my Russ Croft. My wife is 83 years old and not the fastest person on her feet but Russ was very patient with her/treated her like a queen. Russ is a very down to earth salesperson. We felt no pressure whatsoever. Couldn't have asked for a better experience. Russ is continuing to treat us like we were the most important people in the world even AFTER we have made the purchase.

God bless you Carriage Nissan and your staff.

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This is the third car I have purchased from Carriage Nissan. Each time has been excellent. I went into the dealership with internet information in hand. I asked if Carriage could meet the price. They not only met the internet price, they beat it! Friendly folks and a great deal. What else could I ask for from a car buying experience.

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I came to Carriage Nissan when I was looking for a new car because I had purchased my previous vehicle from them and I really enjoyed the service that I received. The sales staff was very understanding and was willing to listen to my insane wants in a vehicle. They understood and stayed within my budget. The finance team worked very hard to find me a vehicle that was within my price range. My sales associate was very dedicated to helping me, he called me multiple times to make sure he had a clear understanding of what I was looking for.

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From the first email to each phone call the service given was above and beyond what I would have expected. Each question I had was responded to very quickly and thoroughly either by phone or email. When I arrived at the dealership each and every person greeted me that I saw and was very friendly and helpful. The test drive of the vehicle was amazing with added features in the car that topped all the competitors. I drove Toyotas and Fords but the Nissan was the most comfortable and well equiped vehicle I drove, and the price was over a thousand dollars less for similar packages from other dealerships in a 100 mile area. I love the way the car drives and all the extra details that went into it. Carriage Nissan was a great experience and I will be letting everyone know who is looking for new or preowned to go see the folks at Carriage.

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I had a fantastic salesman. He was very thorough and made me feel at home. He was very personable, someone you would want to be friends with. The delivery specialist was great too. I think her name was Mandi? If I live long enough to buy another vehicle, it will be from Carriage Nissan and I will recommend them to all of my friends. It was a wonderful experience, no high pressure and I like that. Thank you.

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I appreciate the professionalism and friendliness of everyone that helped me with my purchase experience. Everyone involved was very courteous and respectful of my time. I'm thrilled about my new Pathfinder! The versatility of the 2nd and 3rd row seating was initially my main reason for purchasing, but I am really enjoying my upgraded Bose audio system! Special thanks to Sharon Seiter and Chris Ellison for all of the preliminary work done, and for making this such a wonderful experience for me.

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We went in to purchase a 2013 Nissan Pathfinder which we did. Kris and the staff were very helpful and made the expereince easy. I highly recommend them. The process was quite simple and we did not have to spend a lot of time negotiating. They gave us the approx. value of our trade in and gave us a good price on the new car.

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I had a great experience at Carriage Nissan. From the moment I arrived, everyone was professional, courteous and extremely helpful. I would recommend this dealership to anyone considering a purchase.

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Carriage Nissan was the best purchase experience I've ever had. Our salesman Rafael Mendoza who has a freindly personality did a great job in getting me in my Xterra at the best affordable price possible. I've been to other dealerships that treat you like you have no clue what you are doing and try to sell you something you don't need or want. Carriage Nissan is very personable with there financing and go out of there way to make you feel like you're part of the family (NIssan Family that is). I would recommend Carriage Nissan to all my friends and family any day.
Thank you for the experience and I promise you will have me as a customer the next time I purchase my next Nissan.

Sincerly,
Cheryl Roell

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