Read Reviews Everett Chevrolet Buick GMC

Everett Chevrolet Buick GMC

Everett Chevrolet Buick GMC

161 U.S. 70
Hickory, North Carolina 28602


Sales: (828) 327-9171
Service: (828) 327-9171
Parts: (828) 322-2100

Manufacturers: Buick, Chevrolet, GMC

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 279 reviews

4.9

4.9 out of 5

302 lifetime reviews

Everett Chevrolet Buick GMC

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Certified: Everett Chevrolet Buick GMC

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Everett Chevrolet Buick GMC has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Everett Chevrolet Buick GMC

Since 1967, our family owned and operated business has proudly served the Greater Hickory Metro area. As your regional GM powerhouse, Everett Chevrolet Buick GMC offers the best selection of new and pre-owned vehicles, genuine GM parts and accessories, and superior automotive services from our state-of-the-art Service Department and quality Collision Center. Our number one goal is to ensure that you are completely satisfied with your Everett experience, whether it be purchasing a new vehicle or servicing an existing one.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Shuttle Service
Customer Lounge Area Free Loaner Cars
Drive-In Service Parts Store
Cable TV Rental Car Service Onsite
Express Service Television
Free WiFi Vending Machines
Free Coffee

harlequin6666
6/16/2013 4:30:43 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bryan ParsonsBryan Parsons
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Everett Chevrolet Buick GMC:

I commend Bryan Parsons for his friendly and courteous service. He has contacted me to assure that everything is well.
Thanks for a good buying experience.
Bill Benfield

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ToddPope
6/14/2013 7:47:50 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cathy  CrispCathy Crisp
Ryan HokeRyan Hoke
Kris KerrKris Kerr
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Everett Chevrolet Buick GMC:

This is my second purchase from Everett and Kris Kerr in the past two years. Both experiences have been easy and without any pressure from Kris. I honestly felt like Kris went above and beyond to get me the best price for my purchase and trade. It took us a week to come to the deal but it was smooth and without pressure from anyone at Everett. Kris took the time to answer all my questions before and during the purchase of my new 2013 GMC Sierra. The young lady (Cathy) in finance was a pleasure to work with as well. She was not pushy after i denied the extra care options she tried to sell me. I was out of the finance office in 20 minutes or less. Ryan Hoke was nice in getting my on star, phone and xm radio switch over from 2012 Silverado. He also made sure I understood all the options on the new truck. Over all experience was excellent with everyone I worked with at Everett. Thanks Todd Pope

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klorgan4
6/13/2013 5:10:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cathy  CrispCathy Crisp
Chuck ZimmermanChuck Zimmerman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Everett Chevrolet Buick GMC:

We just bought a new Chevy Camaro from Everett Chevrolet in Hickory. I have to say it was one of the best experiences buying a car I have ever had. We live 2 hours away and didn't want to sit in a dealership all day. We knew the car we wanted, we called, and talked to Chuck Zimmerman. Our total time on the phone with Chuck and Kathy (finance manager) was about 15 mins. Our time at the dealership to pick our car up was less than 30mins. It was quick, easy, and smooth. They care about their customers and their business. I would recommend Everette to everyone!!!!

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hewitt0323
6/10/2013 9:16:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cathy  CrispCathy Crisp
Dave EverettDave Everett
Tamela EverettTamela Everett
Justin PhillipsJustin Phillips
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Everett Chevrolet Buick GMC:

The sales people went out of there way to take care of me. They gave me a better deal than I expected on the first quote. I was pleased with the trade-in price for my used truck. The buying process went smoothly. I will be a repeat customer.

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AllenLindsey
6/10/2013 4:34:28 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Heath McPhersonHeath McPherson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Everett Chevrolet Buick GMC:

Great experience buying a new truck. These guys went above and beyond the level of service that I have experienced in the past. Great prices, great service and a friendly atmosphere. Heath went out of his way to make sure I had the vehicle that I wanted and went out of his normal area to pick it up.

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lene40
6/3/2013 10:25:04 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Doug MintonDoug Minton
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Everett Chevrolet Buick GMC:

We live in Greeneville Tennessee and found this dealership on Autotrader.com. We were looking for a nice used Tahoe or Suburban and this dealership had plenty to choose from. We drove over one Saturday and found the one we liked. We met Doug Minton who went out of his way to make this sale happen, He even had the vehicle delivered to us in Tennessee. I will recommend this dealership to anyone who will listen. After working in car dealerships myself I really appreciated the fact that they have a female sales manager. We feel like we have made a good friend in our short time spent with Doug. Thanks again for the wonderful experience. Joe and Carleen Wortham

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bevlewis
5/30/2013 8:53:22 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ben Munday
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Everett Chevrolet Buick GMC:

This makes the second quality vehicle we have bought from Everett Chevrolet. During our most recent buying experience Ben was exceptional. My husband went to Evertte spoke with Ben told him what we where looking for and he delivered. The entire staff at Everett has always been very friendly, they make car buying easy. I am sure when we decide to purchase another quality vehicle Everett will be our dealership of choice.

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jshoun
5/28/2013 9:22:35 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cathy  CrispCathy Crisp
Derek ReedDerek Reed
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Everett Chevrolet Buick GMC:

We were looking for a new Chevrolet 2500HD and had been to or talked to about every new dealership in Charlotte. We had finally settled on what features he wanted so we got quotes from just about all of those dealers. I found Everett Chevrolet through cars.com and gave them a call to ask about a particular truck they had in stock. I spoke with Derek Reed and it turned out that the particular truck wasn't the LTZ model that my husband wanted. We had found another dealer that had the LTZ model with most of the features he wanted so we were going to just get that one even though it wasn't my husbands first choice in color. Derek asked me for a list of everything that my husband wanted in his truck and called me back within 30 minutes to say he found the exact truck we would have built ourselves. It was already made but still at the factory. It was the correct color, model and actually had even more features than we even asked for (power sliding rear window, etc.). The price? Well, lets just say that my husband couldn't believe how fantastic the quote was so Derek sent the price breakdown to us with his managers signature on it so we knew that there were no extra charges we'd encounter down the road. We figured then that they'd make up the price by offering us less than what we asked for in trade. So, we made the drive from Charlotte up to Hickory on Saturday and met with Derek who had everything already done ahead of time. They then checked out our trade in and accepted our requested price without hassle or negotiations. Cathy Crisp in the finance department had even found us a lower APR (1%) than we had from the bank and was an absolute pleasure to work with. We were in and out of the dealership in roughly 30 minutes. Everything was ready in advance so it was just a matter of signing the papers and we were out the door. The new truck was coming from the factory so Everett Chevrolet is going to bring the truck down to us when it gets in (sometime this week) and take our old truck back with them ALL FREE OF CHARGE. We even asked to speak with Derek's manager to let him know how great a job Derek did.
We absolutely will buy our next vehicle with Derek Reed at Everett Chevrolet. The no-pressure sales, the feeling like you were their most important customer and the honest approach they take when working with you has been honestly hands-down the best car buying experience that we have ever had. We have bought many vehicles over the years and have never walked away feeling like we made the absolute best deal all-around possible with such a positive experience from start to finish. I would highly recommend Derek Reed, Cathy Crisp and all of the Everett Chevrolet team to anyone looking for a stress-free, excellent car-buying experience.

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DICE128
5/27/2013 7:50:34 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathan AnnasJonathan Annas
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Everett Chevrolet Buick GMC:

Since I have moved here I have been using Everett for my GMC service. They are closeby, friendly, reasonable and I never have trouble getting a convenient appt...and I trust them. I love getting reminder calls from their girls -they do a great job keeping me updated. But there is one thing that is overlooked. LOU.
I think Lou needs alittle appreciation for all the hard work and dedication he puts into driving your customers around and back and forth from the dealership. No matter if its raining or snowing, Lou gets customers where they need to be in a timely friendly fashion. I just think Lou needed a shout out! :)

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dave37781
5/27/2013 5:17:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Justin PhillipsJustin Phillips
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Everett Chevrolet Buick GMC:

Justin was very courteous and polite from the first Hello. He did not pressure me into buying. We went for a test drive in the vehicle I selected and then he did the paperwork with me. we rated my trade in on auto trader and nothing was done behind my back. After a deal was agreed upon, Justin took me around the dealership so I could meet people in the different areas and see where the work is done. Ryan in finance discussed the financing with me and my options. Everyone was very nice and the experience was appreciated.

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