Fairfax Hyundai

Reason for Visit: Sales

I recommend this dealer: No

My Review of Fairfax Hyundai:
Not bad, not bad at all... The hardest part for a buyer is to bring the sticker price to the lowest point. I had no difficulties with these guys - got a car at only about $200 above the invoice price. Usually this part of buying a new car brings me to the point of headache (I dont' like haggling). There was minimum of such haggling of the price with this guy; I brought the sticker price to the lowest decent point rather effortlessly. Even though they tried to sell all those "extra features," I had no difficulties fending them off. Here is an odd thing: in the hall, they have a computer with access to internet. I went to the dealership without researching the invoice price of the car (I actually went just to see the cars with no firm desition to buy anything that day). Well, I went straight to the computer, found the invoice price on the internet, showed it to them, told them I'd buy the car that very day for no higher than the invoice price + $200. And they sold it to me, making no excessive or loud noise.

Well, you probably already know that if you try this shtick with Toyota, you will be spending there the whole day just listening repeatedly to the phrase "Let me talk to my manager..."

This guy Vincent was easy to deal with; your "no" means something to him, and that's very important.

So far so good... Let's see how they fair on keeping their promises for a 7 years/100,000 miles warranty.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Fairfax Hyundai:
My husband and I started the dreaded used car search about a week ago. We went from dealership to dealership. We're a young couple and people feel they can say wahtever they like. So, by the time we reached fairfax hyundai we were beaten up pretty bad. From the start Steve Nolty was great! Very friendly - he did everything right! However, we were still skeptical. We remained skeptical all the way through - he said he would go to work for us on the price. we were thinking - yeah we've heard that one before. Usually it ends up with people telling us how foolish and young we are. We already knew the car we were looking at was out of our budget but, we let them go to it anyway. Steve and the manager new our limit and worked within it. We still thought the answer would be no. We were completly shocked when the manager came back to tell us they accepted our offer. My husband and I did not know what to do. You mean you're not going to try and get us to go outside of our budget? They said "no, whenever possible we want you to have the car you want and a price reasonable to you" we were ecstatic. This is just part of the story (not enough room for everything) but I would highly recomend Fairfax Hyundai and Steve Nolty any day. In fact I already have a list of friends who are in line for a vehicle I am ready to recomend. This has to be the friendliest and most professional used car dealership we had ever been to. We had a great experience. I felt like we received VIP treatment all the way through - even dealing with Laura in finance. What friendly caring people!

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