Huntington Beach Mazda

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy-Bob Nicol

My Review of Huntington Beach Mazda:
You are fortunate to have Billy-Bob Nicol as one of your salesmen. I’m 85 years old and a retired Air Force pilot I have purchased dozens of new and used cars since 1940. Bill was one of the best car salesmen that I have ever had the pleasure of meeting.

On October 21, I had no intention of actually purchasing a car. I planned on stopping to check out prices and brands with several local car dealers. My son Daniel who works t Mazda corporate headquarters in Irvine asked me to stop at the mazda dealer on Beach blvd. in Huntington Beach; so as a courtesy to him, I did.

Bill, your salesman, showed me several new and used Mazdas and convinced me to test drive a 2009 Mazda 6 with only 8600 miles on it. I still had no intention of buying a car that day, but I was so impressed with the car that I made an offer on it—you know the rest.

Bill was such a polite, humble and easy-going person that he made me feel that I was working with a very honest, sincere salesman. I felt like were old friends, and I had just met him.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony

My Review of Huntington Beach Mazda:
Overall our experience (myself and my husband) was very positive. We worked with Tony, who we found to be a friendly, knowledgeable and efficient sales person. He was very honest and straightforward with us which we really appreciated. The process was smooth and we didn't feel the typical pressure we are used to feeling when purchasing a car. We both felt this dealership made buying a car a pleasant experience and we would definitely recommend meeting with Tony as a salesperson. The only slightly negative part of the experience was that it took a little while for them to find a sales person who could meet with us (we walked in on a saturday so it was pretty busy), but the wait at the start was definitely worth it.
Highly recommend!!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe, Don

My Review of Huntington Beach Mazda:
I was very surprised at how easy HB Madza made my car buying experience. I was fortunate enough to be able to strike a deal that I was satified with over the phone via internet sales. When I went into the dealership, the vibe there was great. I didn't feel like a fish in a shark tank as I had with other dealers. Both Joe and Don were great, and they were both very helpful with anything that I needed. I ordered some accessories for my vehicle as well. They had them shipped next ground as soon as they arrived because I needed them quickly, as we were going on a trip. I think that HB Mazda would do anything and everything that can to give any potential customer exactly what they want, for what they want. Thanks guys!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Benjamin(floor sales) and Don Osburne(internet sales)

My Review of Huntington Beach Mazda:
After lengthy homework on the perfect car I wanted I walked into the HB Mazda and sat down with Tony Benjamin who treated me with kindness and respect throughout the whole experience. This was my first purchase of a new vehicle after owning my first car for 10 years. So, I was on my own and very nervous. Don Osburne in internet sales was involved in this car buying experience as well and he was a true angel. Just the kind of man you want to go to when buying a car. I am so thankful to have found these two men, and will always remember them for the next 10 years of ownership of my new 2010 Mazda CX9!! I love it!
John Patterson, the owner, really does provide the car buying experience to be a pleasant and memoriable one. He runs that dealership better than I have ever seen. It's the old school "mom and pop" kind of establishment. If you want a Mazda, head to HB. You WONT be sorry!
Thank You Tony and DOn!!!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Hardin

My Review of Huntington Beach Mazda:
I was having trouble figuring out what kind of car I wanted and went to a number of dealerships, but couldn't find a car that wasn't as big as my other car. I decided to stop at Huntington Beach Mazda and see if I could afford a Mazda of some sort. I had a Mazda RX-7 and I loved that car. I put over 180,000 miles on it before giving it away to a charity organization. I purchased a Hyundai Sonata which was also a good car and drove that for 187,000 miles. I wanted a smaller car with some get up and go. I found a smaller Mazda M3 and test drove it and I loved the tight steering and the get up and go. The guys were so friendly and helpful. I decided that was the car I wanted but the color wasn't what I wanted. So, I told them the color and sure enough they had one at one of their other dealerships and we started working on the paperwork. Dan Hardin is the greatest. He helped me figure out everything for me to be able to buy my car. All of the guys there were so helpful and I felt like I was with friends and not just someone who was trying to make a sale. It was the easiest time I think I have ever had buying a new car. Thanx so much for all your help and for getting the color I wanted. I love this car. You guys are the greatest!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony

My Review of Huntington Beach Mazda:
Best time ever purchasing a car. Tony was so friendly, I felt at home. Everyone in the dealership was very friendly also. I felt like I was shown the red carpet immediatly when I got there. I feel like I can call at anytime and get actual help and not the run around. I recommend this dealership to anyone looking to buy a new a car.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tony Benjamin & Brian

My Review of Huntington Beach Mazda:
With my wife's Denali coming off lease next month we thought we would test drive a few cars this weekend to see what was available. We had done our internet homework and had narrowed it down to three vehicles...Honda Pilot, Chevy Traverse, and Mazda CX-9. After visiting the first two dealerships it was refreshing to walk onto the lot at HB Mazda and have Tony come out to meet us and explain the various CX-9's they had on the lot. he was very knowlegable about the vehicles, answered our questions, understood that we were window shopping and felt grateful that we were there instead of thinking that he had no chance at a sale. Before we left the dealership he introduced us to his manager who was very nice to talk to as well. Not once did they suggest we sit down and "talk numbers". We left the dealership Saturday feeling very positive about the entire experience and knew that when we were ready to purchase the Mazda, this was where we were going.

After discussing it on Saturday night we decided to sit down with Tony and HB Mazda and talk about pricing. On Sunday I drove back to HB Mazda and met with Tony to talk price. They were very open to negotiating a deal that worked best for us. Happily we closed the deal and within two hours I was driving off with a 2008 CX-9 Grand Touring vehicle! Thanks to all the people at HB Mazda for making this happen. We will gladly recommend you to our friends and when we are ready for our next vehicle we know where we will be stopping off first!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Fadi Joubran

My Review of Huntington Beach Mazda:
From the moment we met our sales guy Fadi Joubran, our experience at the HB Mazda Dealership was excellent. He was knowledgeable and professional (and not pushy). The car was for our son, and Fadi spent time with him to show him options with new and used vehicles. When we made our decision, his communication by email and phone was excellent. He introduced us to his sales manager and we were able to set everything up by email and phone. On the day we purchased, he went through everything with us and turned us over to the finance manager. There were no surprises, it went quickly and we got a great deal. I do a lot of research before buying a vehicle, because I dread the whole negotiating experience - I know what I want, and what is a fair price for me to pay. There were no hardball tactics at this dealership. The employees mentioned the owner, Mr. Patterson, and the "feel" he wanted at the dealership... and it shows. It was the easiest car buying experience we've had, and they have earned a new customer.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Lytle

My Review of Huntington Beach Mazda:
We were looking for a used Mazda 6 for our daughter in the inland empire and we didn't have much luck. We were visiting family in Fountain Valley and decided to stop by and see what was available at Huntingotn Beach Mazda. We were greeted by Chuck L. and he immediately began to ask us questions to find us just the right vehicle for our needs. The car was perfect. The price was alittle more than we wanted to spend but the condition of the car was excellent so we decided to buy the car. The buying process was quick and easy. The dealership was nice and professional and we felt like they were honest with us. We had been to other dealerships and the sales people were pushy and just seemed to tell us anything to get the sale. I would recommend this dealership to anyone looking for a great car. This is our 2nd Mazda and they are really nice cars.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan H.

My Review of Huntington Beach Mazda:
We bought both our cars from HB mazda! Dan H., was very nice and friendly. I found a car at the Tustin dealership and he was nice enough to have it brought over to HB which made it alot more convienent for us. We are very happy w/ our purchase.
When completing the paperwork, I didn't really care for the attitude of the finance guy talking to us about the extended warranty,etc...and he seemed burdensome when we noticed the price was not correct on the form and he had to reprint it over. But knowing that we were in a rush, he was quick to get the paperwork done.

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