Read Reviews Huntington Beach Mazda

Huntington Beach Mazda

Huntington Beach Mazda

16800 Beach Blvd
Huntington Beach, California 92647


Sales: (855) 562-9329
Service: (855) 462-9321
Parts: (866) 295-9926

Huntington Beach Mazda
Manufacturer: Mazda

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 79 reviews

4.9

4.9 out of 5

129 lifetime reviews

Huntington Beach Mazda

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Certified: Huntington Beach Mazda

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Huntington Beach Mazda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Huntington Beach Mazda

Huntington Beach Mazda is the second dealership in our family and the home of the only Mazda Retail Revolution Showroom in all of Orange County! OC Mazda owns and operates both Huntington Beach Mazda and Tustin Mazda.
We look forward to your visit, web browsing and phone calls. Every customer is treated like a guest in our home and we cherish the opportunity to do business with you. Our Service Department is state-of-the-art and we carry a large inventory of geniune Mazda Parts.
Both locations also have one of the largest inventories of pre-owned autos, all makes and models, in the area! Join us for lunch every Saturday...it's always free!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Free lunch every Saturday Free WiFi
After Hours Drop-Off Parts Store
Automated Car Wash Pet Friendly
Cable TV Rental Car Service Onsite
Children's Play Room Shuttle Service
Customer Lounge Area Television
Drive-In Service Vending Machines
Free Coffee

Banhjennifer
5/21/2013 1:00:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jonathon MarchandJonathon Marchand
Ed SouthfieldEd Southfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Huntington Beach Mazda:

This has been the most wonderful experience I've ever had with buying a car! Ed and John made me feel very at home. Thanks in particular to Ed! He's not a pushy salesman at all, he wants to make sure you are very happy with your purchase. He's very understanding of the things you say. And just a pleasure to be around. I am suuuuuper happy about my car and I'm even happier that I got it with zero percent interest! I'm confident that they will be taking care of me well beyond the day I purchased my car when I visit them during service days. I think we've built a great lifetime relationship!

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mckquiz
5/12/2013 6:30:25 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe RosalesJoe Rosales
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Huntington Beach Mazda:

When is buying a new car ever fun? There is always so much to consider and you always need to remember to ask the right questions. Having done this for the umpteenth time, I can finally say this last time was an enjoyable experience. Joe Rosales was such a personable guy and I really feel he did the best he could to get us the best deal on a great car! So, thank-you, Joe...I will definitely send my friends and family to HB Mazda...and I'll tell them to ask for you! Keep up the good work!

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arocco
5/5/2013 3:59:03 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ed SouthfieldEd Southfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Huntington Beach Mazda:

Great folks and good prices. Will be using the dealer even after purchase. Ed took care of us. Lots of follow up to ensure we were happy.

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Llagillen
4/30/2013 9:17:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ed SouthfieldEd Southfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Huntington Beach Mazda:

We came to the dealership literally minutes before closing, just to take a glance at the Mazda Grand Touring CX-9. We had contemplated buying a bigger vehicle due to our growing family but was a bit on the fence. However, Ed was absolutely wonderful. We asked to look at the car. He greeted us in a kind demeanor, not hurried at all despite how late it was. He showed us the vehicle, asked us very specific questions, and answered all of our own questions very well. We love his manner. Not at all desperate, pushy, over the top. He invited us to come out for some food on Saturday and hoped to see us then. He is the very reason why we decided to come back. He is a huge asset to the dealership. Super knowledgeable, very hospitable, and very honest. We knew exactly what we wanted, he listened, and gave us what we wanted. We are so happy with our purchase and have Ed to thank for this amazing, beautiful new CX-9. I already have two mom friends who will most likely be calling Ed in the near future. Thank you Ed!!

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hughes500pilot
4/15/2013 12:02:44 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe RosalesJoe Rosales
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Huntington Beach Mazda:

First things first, I do not have any loyalty to any salesman. I was looking for one thing, the best price on the car I wanted. I was sent to Huntington Beach Mazda via the Costco New Car Purchase Program. They set me up with the internet sales manager, Joe Rosales. Joe was very polite and friendly. He punched up the info on the car I wanted and gave me the price. I was very happy. No fuss, no muss. Only problem, the car belonged to another dealership. He said he would work on getting it transferred here so I could buy it. He called me later that day and said he had the car sitting in his lot. I told him I would come in the next day after work and buy it. Deal done!

Now for the amazing part, even though I was looking for the best price, I found the best salesman. Friendly, straight to the point, no high pressure for add-ons (even though he did offer them, heck, that is his job). Bottom line, I would buy another car from him any time. He was great!

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travisgrandma
4/14/2013 12:43:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe BalisalisaJoe Balisalisa
Joe RosalesJoe Rosales
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Huntington Beach Mazda:

Well it all started with going to the furthest dealership from home and working my way back on April 13, 2013. What a mistake!! At the end of the day we ended up emailing Joe Balisalisa at Huntington Beach Mazda because we had changed our mind on the type of Mazda 3 we wanted, with an online quote in hand,I thought to myself this sounds a little to good to be true but lets drag ourselves down to Huntington Beach Mazda. Guess what, we get there and Joe B. has gone home for the day. Great we are going to be handed off to some other guy who can't find the email, not sure he has the car, or tell us that was not an out the door price. NOT EVEN CLOSE !!!!! We were handed off to JOE ROSALES and the purchase was GREAT. Joe Rosales new exactly what we were there for, exactly the price we were quoted, and had no problem when i changed the color i wanted. The paper work went quick and easy. The finance guy was easy to work with and the price came out to the penny when compared to the online quote. Joe even threw in some extras we ask about after the fact. These guys truly treat you the way a consumer should be handled. No passing you off to the next guy messing with your head. Got out off there quick and easy.

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creativeguy
4/9/2013 7:51:20 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ed SouthfieldEd Southfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Huntington Beach Mazda:

" Best Dealership Experience Ever ",

On March 23,2013 our family went to Huntington Beach mazda , to shop for a dependable used car for our daughter, our salesman was ED Southfield . I can actually say in truth that Ed & company made this the best dealership experience ever.. We ended up purchasing a 2010 mazda 3 at a great price and financing % . Ed was very helpful in all areas, he made us feel very comfortable and secure with our purchase.
He explained every step of the purchase and automobile at hand. Ed introduced us to most of the staff at the dealership and they were all very kind and caring. Huntington Beach Mazda is very fortunate to have ED Southfield as a salesman. Thank you so much Ed for the best dealership experience ever.

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avybavy
4/3/2013 7:51:32 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe BalisalisaJoe Balisalisa
Joe RosalesJoe Rosales
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Huntington Beach Mazda:

We went to Mazda Huntington Beach to look at the new CX5, we were sent there via Costco. We absolutely loved the CX5, the service we received was helpful, informed and very friendly. We wouldn't hesitate in sending our family or friends to this dealership. You can tell they all work well together their such a great team.

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smittysnewkia
4/3/2013 1:42:54 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe RosalesJoe Rosales
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Huntington Beach Mazda:

It's very unnerving to walk into a major life purchase and be treated as if you were standing on line for a Sears microwave. That is what I repeatedly felt like working with other dealerships. OC Mazda changed all that. More often than not, a typical salesman at competing dealerships had no redeeming qualities. No knowledge of the vehicle, no human element, no incentive to work with you or even provide the illusion of. OC Mazda has the ultimate trifecta: Knowledge, Humanity, and Great Prices.

Although I've read outstanding reviews of other employees here, I wouldn't risk NOT working with Joe Rosales, whom I had the pleasure of doing business with. He met my offer EXACTLY, he outbid my outrageous bank loan by HALF, he gave me some wiggle room on an extended warranty, and above all else... was TOTALLY DECENT AND HUMAN. My initial internet contact Joe Balisalisa was also very forthcoming and respectful and got the ball rolling on my deal.

I bought a used Kia Sportage, so mind you this was not a true Mazda experience. I can only imagine how they are dealing with their own manufacturer. I will be back in a few years to buy a new Mazda directly from this team. No doubt in my mind. Bobby V.'s an excellent Finance man. Big Joe Rosales is truly a rare breed among salesmen. Buy from OC Mazda!

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karissalitchenberg
4/2/2013 11:55:14 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ed SouthfieldEd Southfield
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Huntington Beach Mazda:

Ed went above and beyond my expectations when buying my new car. I had gone to several dealerships looking for the car and wanted and every one tried to make me settle for one I didn't want or for a price that didn't work for me. Ed not only got me my perfect car he got it for the price I wanted with no issue. He was personal and made me feel like I had known him for years. He was genuinely interested in not only my needs for a new car but in my personal life. I will be recommending not only Ed but the entire Huntington Beach Mazda Family to anyone and everyone I know. Thank you for my new car! You guys are AMAZING

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