Karen Radley Acura

On April 2009, I decided to purchase an Acura, I owned a 07 TSX purchased at Montgomeryville Acura in PA, great people. Great service over all I was please, since that purchase I moved to VA and traded the 07 TSX purchased at Montgomeryville Acura in PA, great people. Great service over all I was please, since that purchase I moved to VA and traded the Acura for a Volvo XC90 and them Total it. I had to replace it and since I loved my old Acura TSX I headed to my local dealer, Karen Radley. (Work and live in MCB Quantico) I was deciding between the TSX tech and TL (stdr) and they help decide, the sales manager said the TL is nice roomy and awesome car over all. But the TSX is that too and with the price of a TL you get a TSX tech with all the fun toys. After an easy talk they lowered the price to 28K, (brand new TSX tech!! I was really amazed :-| ) I was sold, the process was smooth and Melvin the salesman was excellent and took care of us. Ever since I stayed in contact with Melvin who has helped me get deals with detailing, accessories, and service. Yesterday I took my vehicle in because my brakes had a crank noise, the advisor told me I was about due for service and if I wanted to do it as well, so I agreed. Today he calls and says that my VA inspection was due as well so they took care of it, and since my brakes were making noise they replaced them, all at no cost. This is my 4th time visiting the service department and always being pleased. I own a BMW and previously a Volvo, and a Nissan; and even though Acura's dealerships have been my favorites, this one is the best one so far. I purchase and service my BMW at Fairfax and so far have had horrible experiences, same for Volvo and Nissan. Completely contrary from Karen Radley. I am even thinking of losing the Bimmer and getting a TL. If you want an Acura see Melvin at Karen Radley, and their service folk. This was the best buying experience I ever had. More

My boyfriend and I walked around the dealership, went inside and stood there, started playing with their computers and still no one came over to help us. About 4 guys including the manager sat in their g inside and stood there, started playing with their computers and still no one came over to help us. About 4 guys including the manager sat in their glass office laughing in our direction. Finally my boyfriend pointed at one of them and said "Do you work here?!" We finally got some help but when it came to negotiating, they only came down $500 on a used car!! They said maybe this isnt the car for you so I said, ok and went and bought a 2005 Honda Accord EX fully loaded. These people are shady, rude and dont even want to sell a car! More

I've been more than pleased dealing with this dealer. The whole buying experience was exceptional. Bill Anderson was extremely knowledgeable, and helped us each step of the way.<br><br>My feelings are t The whole buying experience was exceptional. Bill Anderson was extremely knowledgeable, and helped us each step of the way.<br><br>My feelings are the same for the service department. I've had to bring my car in twice for a few small 'warranty' items. The service was done promptly, with the vehicle being returned in the exact same condition.<br> More