Lexus Carlsbad

My father-in-law, who is in retirement, wanted to purchase a Lexus RX 350 and asked me to help him. He didn't have the energy to visit the showrooms. With him being on the West Coast in California purchase a Lexus RX 350 and asked me to help him. He didn't have the energy to visit the showrooms. With him being on the West Coast in California and myself being on the East Coast in Boston, I figured the best (only) way to help my father-in-law was to contact dealers through email. I sent an email inquiry through the Lexus Carlsbad website and within 15 minutes I got an email from Gary Kiner, who is their internet sales manager. We exchanged emails and phone calls about what my father-in-law was looking for and what he had available. We narrowed down the car choice and he gave me a price which I thought was very competitive. Given that I was on the east coast, I couldn't be at the dealership when my father-in-law went to look at the car and sign the paperwork. I thought that something would be lost in translation and unexpected issues (i.e. higher pricing) would come up. But such thoughts were completely unfounded, as Gary not only delivered what he promised, but to my surprise he went even further to sweeten the deal. I felt that Gary took great care to provide extraordinary service to our family. My father-in-law has purchased a lot of cars in his lifetime, and he told me that this was by far the smoothest vehicle purchase transaction he has ever made, and he felt good about the service and price. I felt good too because I was under pressure from my wife to make sure everything went smoothly :) With so much information available on the internet, I highly recommend this way of purchasing a vehicle. I've never used any of the car services like carwoo.com, zag.com or carsdirect.com, so not sure what more they can offer over what you can research yourself. Working directly with the dealers through the internet, I found the pricing to be quite competitive. My father-in-law is happy, so my wife is happy, and so I'm happy. Which is why I highly recommend Gary and Lexus Carlsbad. More

Profile type of salesman. Will not call back if Profile type of salesman. Will not call back if you’re labeled for low buying power. Only looking for large down payments. Possible other issu Profile type of salesman. Will not call back if you’re labeled for low buying power. Only looking for large down payments. Possible other issues hear (social class, race, and greed). The General Manger agrees with this thought process because he will not reply to complaints. More