Sandy Springs Toyota

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Sandy Springs Toyota:
We visited numerous dealerships but finally decided to purchase our new highlander at Sandy Springs Toyota. The staff was very helpful and knowledgeable. We compared prices at other toyota stores and got the best deal here. We will definitely purchase another car from this dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Sandy Springs Toyota:
i have purchased 3 new toyotas from sandy springs toyota over the years and i have my cars serviced in their service dept. i love the fact that i am familiar with all the employees. there does not seem to be much turnover at the dealership. i did have a issue in the body shop but the general mananger got involved and he made everything good. overall i would recomed this dealership

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Sandy Springs Toyota:
i have bought several cars from sandy springs toyota and they have always taken care of me. i did have a minor issue in service but the manager corrected their mistake without any hassles. i refer my friends to the dealer all the time and they have taken care of all of them.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Sandy Springs Toyota:
I had been cheated by Dave Berg & Ansley Johanson.

I paid 7500$ as downpayment. Dave was suppose to apply for 9000$ loan.

With out my knowledge they had applyed for 5 year warrenty and applyed for 13500 loan.

When I canceled the warrenty i lost 450$. Its really really bad. Cheating innocent people like me.

run away from this guys.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Sandy Springs Toyota:
Worst experience have ever had dealing with a car dealership. Our salesperson had us come in on two seperate occasions with an agreed upon amount, in writing, and tried to bait and switch the price on us. The last time we left the dealership the salesperson shot us a bird.

We bought a car from this dealership 6 years ago and have had it serviced there for the last 6 years. Clearly, we will never set foot in Sandy Springs dealership again. The lack of professionalism and the lack of business ethics was shocking.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Sandy Springs Toyota:
Stay away from this dealership. They are very deceptive and dishonest and disrespectful - especially to women. My 2000 Toytota 4 Runner was making a rumbling noise and the associate told me that I needed to replace the entire axel. I found out later that you would never have to replace an axel on a Toyota. They just completely took advantage of my lack of knowledge about cars and my desperation to have my car fixed. If you need to go to a Toyota Dealer near the Perimeter - go to World Toyota.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Sandy Springs Toyota:
All I can say is run as far away as you can. This dealer is one of the most deceptive I have ever encountered. The advertised price for a 2008 Rav4 was $16995.00, great we thought, we even got them to confirm the price on line and via a phone call. So we arrived at Sandy Springs Toyota, liked the car, paper work was presented to us and the total cost out the door was over $18K and this was after deducting the $2000 tade. They charge $700 for sealing the cars interior, please what a rip off. The additional charge of almost $700 was for preparing the Rav4 for sale. Again what a rip off. The remaining costs were tax, title, tag and dealers fees.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Sandy Springs Toyota:
Stay away from this dealer. Very bad attitude once you sign your name. Played nice in "good guy, bad guy" trick when trying to make the deal, all but turned to the "bad guy" once I agreed to buy. Transfered my call to nowhere or even hung it up twice.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Sandy Springs Toyota:
the people were freindly and easy to deal with.....i loved the atmosphere of dealership. it took a little too long for the paper work to be completed but overall the dealership made the transaction easy. i went to two toyota dealerships before i went to sandy springs toyota and sandy springs was by far a more classy operation

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Reason for Visit: Service

I recommend this dealer: No

My Review of Sandy Springs Toyota:
I had the most unbelievable experience with the service center at Sandy Springs Toyota.
The problem that I was having was that both of my turn signals stopped working. I took it to the service center hoping that they could quickly check to see if it was a fuse or relay. Instead they kept it for several hours (The only plus side is that the driver, Woody, who took me back to work was incredibly nice!).
They called me and told me that is was not a fuse or the relay but the entire switch assembly and that it would cost $515.00 with tax. I had to pay a $40 diagnostic charge.
Since my truck is 1994 model I decided to think it over because I didn't want to invest that much money into an old truck.
The next day I went to the place where I get my oil changed and asked them if they could look at the problem. It took less than 10 minutes for the guy to check and change the fuse. He charged me $5 for the whole thing.
As I see it, either they have an incredibly incompetent mechanic who is incapable of detecting a blown fuse OR the more likely scenario they tried to rip me off - probably because I am a woman. Either way, it is outrageous. I will never go there again and will tell as many people as I know not to go there!!!!!

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