Read Reviews Sport Durst Millennium Chrysler Jeep Dodge Ram

Sport Durst Millennium Chrysler Jeep Dodge Ram

Sport Durst Millennium Chrysler Jeep Dodge Ram

4513 Durham-Chapel Hill Boulevard
Durham, North Carolina 27707

Sales: (919) 724-4677
Service: (919) 724-4677
Parts: (919) 724-4677

Manufacturers: Chrysler, Dodge, Jeep, Ram


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  • Customer Service:

    4.9

  • Quality of Work:

    4.9

  • Friendliness:

    4.9

  • Overall Experience:

    4.9

  • Pricing:

    4.7

24-Month Rating

based on 253 reviews

4.9

4.9 out of 5

253 lifetime reviews

Sport Durst Millennium Chrysler Jeep Dodge Ram

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Certified: Sport Durst Millennium Chrysler Jeep Dodge Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Sport Durst Millennium Chrysler Jeep Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Sport Durst Millennium Chrysler Jeep Dodge Ram
Sport Durst Automotive Group is located in Durham, NC near the Research Triangle Park which is surrounded by Raleigh, Durham, Chapel Hill, and Cary North Carolina. Sport Durst Automotive Group - Mazda, Hyundai, Chrysler, Dodge, Jeep, Ram and Used Cars. We want to earn your business and show you why "You Come First at Sport Durst" check us out on the web at www.SportDurst.com or call us toll free (877) 262-3223

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 12:00 PM - 6:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Laptop Computers
Cable TV Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Rental Car Service Onsite
Express Service Shuttle Service
Free Coffee Television
Free WiFi Vending Machines

lacoop16
5/24/2013 3:45:34 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
David DowdyDavid Dowdy
Jordan GibbsJordan Gibbs
Bryce PaylorBryce Paylor

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

This was my first time buying a car, and Bryce was so nice and helpful he found me the car that I wanted at the price that I needed. Even the man that I spoke with from the finance department was friendly,David. Jordan was also very helpful and had such a friendly personality, she took the time to show me how to work things inside the car. They made this a great car buying experience for me and I will definitely recommend Sport Durst to my friends and family.

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1933
5/19/2013 11:18:23 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tony PeeleTony Peele
Glenn RiceGlenn Rice

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

These two saleman were outstanding, very very informative and knowledgeable at their craft. They went out of their way to make it pleasant for you to decide to purchase the car that you wanted.

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Response From: Sport Durst Millennium Chrysler Jeep Dodge Ram
Added: 5/20/2013 4:35:28 PM

Thank you so much for you kind words and support. I will pass your praise along to Tony and Glenn. If there is anything else we can do for you, please do not hesitate in letting us know. Thanks again, and we hope to see you soon! Don't forget to check us out on Facebook and Twitter for exclusive offers from the dealership.

Best regards,
Sport Durst Automotive Group

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tayl108
5/11/2013 9:14:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rashawn BassRashawn Bass
Bruce BrightBruce Bright
Scott HooperScott Hooper
Emmett MinorEmmett Minor

  • Customer Service:

    4

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    4

  • Pricing:

    4

  • Overall Score:

    4.4

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

Bruce helped us from the moment we pulled up. He's good guy, by no means overbearing throughout the process. He listened to what we were looking for and did his best to meet our needs. Only reason's i gave 4's instead of 5's is I felt we could have gotten a bit more for our trade in however i understand it's a business and they have to make money too. I'm also not sure where they got the intial pricing on the vehicle we chose. The sticker read 21,500 and they initially came out with $25000. We were able to eventually able to find a happy medium after we showed the pricing and incentives we found online. From the time we pulled in on Friday to the time we left on Saturday i think we spent about 7 hours at the dealership. We spent a LOT of time waiting on the finance team. The length of our loan was also lost in translation from the offer agreement (60 months) to the finance discussion (72 months). Scott quickly corrected the error with the agreed upon length and APR. Not sure what happened there... Otherwise everyone was kind, helpful and it was good experience. I'll also be waiting on my $25 gift card that is supposedly coming in the mail.

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Response From: Sport Durst Millennium Chrysler Jeep Dodge Ram
Added: 5/13/2013 12:48:35 PM

Thank you for taking the time to leave us this feedback. We are constantly looking for ways to improve our dealership. Feedback from our customers, both positive and negative, is exceptionally helpful. We are dedicated to customer service and total client satisfaction. I'm glad to hear the staff was friendly and helpful and that they contributed to your experience at our dealership. However, we sincerely apologize for any miscommunication regarding your loan length and pricing. Our intent is to make all aspects of the purchasing-process, from our Sales Team to our Finance Team, as smooth as possible and it seems as though that was not the case with your most recent experience. We will definitely take your feedback into consideration. In the meantime, be sure to like and follow us on Facebook and Twitter for exclusive service specials. We look forward to the opportunity to redeeming ourselves when the time comes to service your new vehicle!

Best regards,

Sport Durst Automotive Group

Twitter
Charmaine Scott
5/4/2013 3:30:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rashawn BassRashawn Bass
Bruce BrightBruce Bright
Donald McClamDonald McClam

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    4

  • Overall Score:

    4.8

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

Excellent service.Donald Mcclam and Bruce Bright did a fine Job. RASHAWN BASS. BRUCE BRIGHT AND DONALD MCCLAM all deserve 5 stars. I'm very happy with my choice.

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Response From: Sport Durst Millennium Chrysler Jeep Dodge Ram
Added: 5/6/2013 12:56:50 PM

Charmaine, thank you for this 5-star rating! We appreciate your great feedback as well as your business. We look forward to fulfilling all of your future automotive needs. If you have access to Facebook and Twitter, be sure to like and follow us! We offer exclusive deals to our fans.

Happy driving!

Sport Durst Automotive Group

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rayvelette
5/1/2013 1:36:19 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rashawn BassRashawn Bass
Nicholas DozierNicholas Dozier
John FletcherJohn Fletcher
Scott HooperScott Hooper
Bryce PaylorBryce Paylor

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

Great service from the time I walked into the door up to the time of purchase and leaving with my brand new car. I would highly recommend this dealership.

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Response From: Sport Durst Millennium Chrysler Jeep Dodge Ram
Added: 5/1/2013 1:08:56 PM

Thank you for your recommendations! We anticipate meeting any new friends you send our way. Until we have the pleasure of working with you again, be sure to like and follow us on Facebook and Twitter. We offer service discounts, dealership updates, new releases and more!

Thanks again,

Sport Durst Automotive Group

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KWhite6100
4/30/2013 3:46:26 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rashawn BassRashawn Bass
Scott HooperScott Hooper
Glenn RiceGlenn Rice

  • Customer Service:

    5

  • Quality of Work:

    N/A

  • Friendliness:

    N/A

  • Overall Experience:

    N/A

  • Pricing:

    N/A

  • Overall Score:

    5.0

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

Certainly the Best Experience. I am very, very satisfied. Glenn Rice is a great salesman he really assisted me in my decision making. Scott Hooper is a trooper he did a great job, and Rashawn certainly made the delivery process easy. I enjoyed our conversation.

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Response From: Sport Durst Millennium Chrysler Jeep Dodge Ram
Added: 5/1/2013 1:06:49 PM

Wow, what an encouraging review to read! We are honored to hear that of all of your car-purchasing experiences ours was the best. Our Team will certainly appreciate this great feedback. We look forward to working with you again when the time comes to service your vehicle! Be sure to take advantage of the service specials and discounts we offer on our Facebook and Twitter pages by liking and following us!

Best regards,

Sport Durst Automotive Group

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SVJ112016
4/30/2013 11:11:27 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rashawn BassRashawn Bass
Scott HooperScott Hooper
Glenn RiceGlenn Rice

  • Customer Service:

    4

  • Quality of Work:

    4

  • Friendliness:

    5

  • Overall Experience:

    4

  • Pricing:

    5

  • Overall Score:

    4.4

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

Overall the sales experience was great as the Sales Consultant was very knowledgeable, the Finance Manager did an excellent job with the rates, and your Delivery Manager was great. The only problem I have is the Detail Crew did not do a through job with cleaning before the delivery. Maybe they had a long day and were tired as rain was expected, but they could have done a better job as back seat has stains.

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Response From: Sport Durst Millennium Chrysler Jeep Dodge Ram
Added: 5/1/2013 1:04:24 PM

Thank you for taking the time to share your experience with us. We constantly strive for 100% customer satisfaction and it seems our dealership has fallen short of that goal in some areas. We are just as excited about your new car-purchase as you are. I apologize the car was not delivered in pristine condition! Please contact me at your earliest convenience so that we may be able to fix this situation.

Sincerely,

James Plessinger,
james@sportdurst.com
919.533.5884

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jeffries919
4/26/2013 8:17:11 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rashawn BassRashawn Bass
Brian BoulayBrian Boulay
Mesha HawkinsMesha Hawkins
Jack HoltJack Holt
Brandy RanesBrandy Ranes

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

I had a great experience at Sport Durst. Jack Holt, Brian Boulay, Mesha Hawkins, Rashawn Bass, and Brandy Ranes were all very polite and helpful. This was my first time buying a car, so they made sure that I understood everything that was going on and explained everything to me with detail. Jack & Brian helped me get the best deal possible and I left in a new Dodge Avenger. Mesha made sure to explain the financial part to me in detail and answered all the questions I had. Brandy & Rashawn made sure to explain all the features in my new car to me and helped me set them up. I would recommend Sport Durst to anyone who is looking to buy a new car based off my experience.

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Response From: Sport Durst Millennium Chrysler Jeep Dodge Ram
Added: 4/29/2013 3:03:10 PM

Congratulations on your new car! We're honored to have been able to be a part of that milestone for you. Thank you for choosing Sport Durst! We are dedicated to customer service and satisfaction and we are delighted to hear our Team gave you the service you deserve! We look forward to working with you again when the time comes to service your new purchase. In the meantime, be sure to like and follow us on Facebook and Twitter! We offer exclusive specials and dealership updates to our fans.

Happy driving,

Sport Durst Automotive Group

Twitter
RobFoster
4/23/2013 5:49:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rashawn BassRashawn Bass
Nicholas DozierNicholas Dozier
Scott HooperScott Hooper
Emmett MinorEmmett Minor

  • Customer Service:

    5

  • Quality of Work:

    5

  • Friendliness:

    5

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

Excellent experience! I really liked Nick Dozier. Great customer service. Emmet Minor, Rashawn Bass, and Scott Hooper were all very polite and informative. Great Service. Great People.

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Response From: Sport Durst Millennium Chrysler Jeep Dodge Ram
Added: 4/24/2013 1:29:26 PM

Rob, thank you for this great review! Kind words like yours are always taken to heart; our staff truly appreciates it! Please let us know if we may be of any future service. Until then, our Facebook and Twitter pages host a lot of cool updates and specials. Be sure to like and follow us!

Thanks again,

Sport Durst Automotive Group

Twitter
Street123
4/23/2013 11:50:23 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rashawn BassRashawn Bass
Ricky CopelinRicky Copelin
Xavier WeaverXavier Weaver

  • Customer Service:

    N/A

  • Quality of Work:

    N/A

  • Friendliness:

    N/A

  • Overall Experience:

    5

  • Pricing:

    5

  • Overall Score:

    5.0

My Review Of Sport Durst Millennium Chrysler Jeep Dodge Ram:

It was a wonderful experience. Xavier Weaver and Ricky Copeland tried to help us any way they could. Rashawn did a great job. He was fantastic!

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Response From: Sport Durst Millennium Chrysler Jeep Dodge Ram
Added: 4/23/2013 12:25:34 PM

We love hearing from our happy customers! Providing quality customer service is extremely important to us and we're glad you had a great experience at our dealership. We look forward to fulfilling all of your automotive needs. By liking and following us on Facebook and Twitter you'll receive access service specials and discounts!

Thanks again,

Sport Durst Automotive Group

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