Younger Motorcars Toyota Scion

Younger Motorcars Toyota Scion
1945 Dual Highway
Hagerstown, Maryland 21740

Sales: (301) 733-2300
Service: (301) 733-2300
Parts: (301) 733-2300

Manufacturers: Toyota, Scion


Most Reviewed Employees
Tony  Curtis Tony Curtis
Service Manager
Jason Neiderer Jason Neiderer
Service Advisor
Rhonda Green - Stambaugh Rhonda Green - Stambaugh
Service Consultant
Mark Duvall Mark Duvall
Sales Manager
Bill Martin Bill Martin
Sales Consultant
Cheryl Taylor Cheryl Taylor
Finance Manager
Bill Merriman Bill Merriman
Service Advisor
Todd Blickenstaff Todd Blickenstaff
Sales Consultant
Dan Higgins Dan Higgins
Service
Teresa Harbaugh Teresa Harbaugh
Service Advisor
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Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for Certified Dealers.

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 8:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 PM - 8:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.7/5
906 Reviews
Younger Motorcars Toyota Scion

Overall Score: 5 Star Rating4.7



About Younger Motorcars Toyota Scion
Certified: Younger Motorcars Toyota Scion
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Younger Motorcars Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Younger Motorcars Toyota Scion
**********How does Younger Toyota have so many reviews?**********

It's simple - unlike others, we ask every single customer to review their experience with us. It doesn't matter If you purchase a vehicle from our friendly sales staff or you have your vehicle in for service.

Though we try, not everyone has a perfect experience. And that's ok - we know we mess up and when we do we want to hear about it! It's how we get better.

We strive to become more transparent while improving our level of customer service for YOU. With your feedback, we'll continue to improve our process and customer service.

Thanks to everyone that has provided feedback thus far!


RWArrington
5/23/2012 8:54:20 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Neiderer

My Review of Younger Motorcars Toyota Scion:
Jason has been my service rep for over four years for both our Toyota vehicles. Each occasion we have had service, Jason provides clear and concise information and details. I appreciate his coordination with the customer and service techs, his ability to keep me informed and the current status of the service. Great attitude and also, accomodating with arranging rental cars. I highly recommend Jason and Younger Toyota.

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MartySoltis
5/17/2012 3:43:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Luis Vivas & Todd Blickenstaff

My Review of Younger Motorcars Toyota Scion:
Luis was very knowledgeable of the product and very help. Todd was willing to help me get the best deal on what I wanted in the vehicle.

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65tracks64
5/16/2012 10:09:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rhonda Green - Stambaugh

My Review of Younger Motorcars Toyota Scion:
The work was done well and on time. The bumper looks like new. The people with whom I talked were very helpful and pleasant. Thank you.

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mm617
5/16/2012 5:11:11 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Carroll

My Review of Younger Motorcars Toyota Scion:
I came to Younger Toyota looking to buy my first car (used) and Dave Carroll was extremely helpful! All I had to do was tell him what I was looking for and he found me the most amazing car. He also gave me a deal that I would have never been able to get anywhere else (even with a private seller)! I was terrified of the car buying process but with the help of Dave and his staff it was a breeze. He was extremely friendly and always got back with me when he said he would. As I do not live in Maryland, he even had the car sent to me. I couldn't have asked for a better experience and from now on I will go to him first if I need another vehicle. I would also recommend Dave and Younger Toyota to anyone in a heartbeat!

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dnikirk
5/16/2012 11:59:29 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jason Neiderer

My Review of Younger Motorcars Toyota Scion:
I have been going to Toyota Service department for years and am extremely satisfied. Jason Neiderer is my Service rep (Assistant Service Manager) and I have always been pleased with my interaction with him. Jason is friendly, courteous, knowledgeable, and helpful. The work appears to be excellant since I have not had any problems after my service. I do not know about pricing since I will not go any where else for my service. Great to work with for my Toyota Avalon service staff members, Jason in particular!

I also am pleased that Younger Toyota has a shuttle service, which is necessary for me. Carol, my driver, is friendly, personable, and a great driver. I am grateful to have this service and such a nice driver!

Thanks for a pleasant experience!


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ashpearson
5/14/2012 7:27:13 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: I don't remember

My Review of Younger Motorcars Toyota Scion:
This dealership is always so friendly, has great customer service, a wonderful waiting area, and always gives me a price that comes in under the estimate. These are the reasons that even though I have moved Alexandria, I always make it a point to try to schedule service here when I am in town!

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pamlwa
5/13/2012 7:44:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Merriman

My Review of Younger Motorcars Toyota Scion:
Bill was friendly and helpful, as was another young man who filled out the paperwork until Bill became available. He was a mechanic, but I didn't catch his name. Another salesman found a phone book for me when I asked for one, and the woman at the cahier desk first helped me out.

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rnemtp
5/12/2012 11:12:03 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Teresa Harbaugh

My Review of Younger Motorcars Toyota Scion:
I was very pleased that Teresa was able to accommodate my schedule and work me in. Providing the rental car was a real plus and a major determinating factor in getting my car serviced at Younger. My only disappointment was that a courteous carwash was not provided.

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alfrye2011
5/10/2012 10:41:11 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Rivas, Cheryl Taylor

My Review of Younger Motorcars Toyota Scion:
I can say that I really liked the 4 runner but since I have been driving it I love it!! It was late when everything was finalized and a "go over" of all the features did not happen. That being said, I have played with almost all of the features I have found and that gave me reason to read the book on the car (Which with all the cars I have ever had I have never opened)

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lavignen
5/10/2012 3:37:31 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Arrington, Mark Rivas, Cheryl Taylor

My Review of Younger Motorcars Toyota Scion:
Mark was very helpful in purchasing my new Rav4 which I love. Robert helped my husband and I understand the remote/keyless entry. And Cheryl was very efficient in doing the final paperwork.

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Reviews 11-20 >>