Yes, I am very dissatisfied With Big M, Radcliff, KY. I have had more issues dealing with these people from getting financed to having to pay hidden fees before I could drive the car off the lot. Additionally, I was told we would keep our old plates, "we will take the tags off the trade in and send them to the clerk and they will be reassigned them to the new vehicle," so they said. That was a lie. Also, we have had the lender reach out to us concerning things that should have been taken care of at the dealership. The lender was close to reversing its decision on the loan. One would think that someone who has bought 2 cars from these people would get a bit more respect. I made the mistake of dealing with them twice, but never again!

The entire car buying process was so smooth at Big M and we have Steve to thank for that! Not only is he super knowledgeable and friendly, he goes above and beyond and we are so thankful to him for all the help he gave us. ASK FOR STEVE!! You won’t be disappointed!

Chip was a excellent sales person and explained every feature that was on my truck. And answered every question we had. I would recommend him or anyone else to go to Montgomery Chevrolet on Preston.

I AM WRITING IN CAPS BECAUSE I AM SO EXCITED THAT THESE GUYS JUST HELPED ME BUY MY VERY FIRST CAR (used) ONLY 42,000 MILES AT A GREAT PRICE. FLORIDA HERE WE COME

Patrick Sarver & Justin Collins both go so far outside the norm of customer service it puts it in a different realm. If you want an outstanding experience come to Big M in Radcliff. They go above and beyond to ensure you get just what you are looking for at the best competitive prices! Would definitely recommend coming here!

I bought an as is vehicle about 6 weeks ago and still do not have my tags yet, getting ready to be in touch with the attorney general and make a formal complaint as not one person will even tell me what the problem is and just pass me about. This dealer is not to be trusted. I would give them a half star but you cannot.