19 Park Lane
Downingtown, PA 19335
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Kevin Wright was very helpful with the service of my Honda Pilot. He helped me through a warranty situation. I am loyal Honda owner. I am a new to Chester County. I will be sure to work with Kevin on my next Honda purchase.
Excellent salesmanship by Albert. I inquired about used car. He arranged the car from another location got it ready. Detailed it. Excellent service. Highly professional. Highly recommend him.. Very sincere. Car is Excellent
Roberts Honda of Downington Pa. What a great experience it was to deal with them.... This is about a deserving sales person named Albert Nadeau. While searching ads on the internet I saw what I perceived to be a good deal. I set out to get this good deal. One dealer said, No way that deal is not possible and isn't being offered. I found that hard to believe because I saw that deal, in print, being offered on the internet. I saw the same deal being offered at Roberts Honda. I decided to call. A salesman named Albert Nadeau answered the phone. I asked him about the ad in question. He said, if its in our ad we can do the deal. I told him about my experience at the other Honda dealer and asked him to confirm that there is such an offer at Roberts Honda.He said, I will call you right back. He called me back in a few minutes.He asked me if I could come in and discuss the details of the offer being made in the ad ? I told him its about a hour drive for me.. He said , I think I can make this deal happen. We agreed to meet at Roberts Honda, at 1:00 PM. Long story short. Ha Ha..... By 6:00 PM , I was driving back to Delaware County in my new CR-V EX listening to Sirius XM. Thank you Albert and The Roberts team for making it happen!! John G
I was looking for a van and i got a great deal and the sales person Jim is really so gentle and he almost covered explaining all the features, highly recommend this dealer
Have purchased way to many new cars over 25 years. Thai is by far the best experience ever. Janine from internet sales was as professional, polite, and responsive as a CS person from a luxury brand. For over 30 days she worried with me. Always accepting my decision to wait and shop around. She is the reason I went there. And from there it just got better. I was in a hurry and they in a world record fashion got me in and out of dealership with in 63 minutes of me walking in. Even with that being the case Neil took quality time and explained the details of the incredible tech in this car. The accord I bought tonight was a replacement for the identical car I bought 3 months ago which was totaled recently. Neil educated me on several Kool key features that my prior salesman never informed me of. Pricing was very aggressive. A great deal but even a greater shopping experience. I will not shop elsewhere despite them being out of my way.
Took my new Forester here for the state inspection. John greeted me immediately and was very helpful with checking in at the computerized kiosk and Ryan was very patient and knowledgeable answering all the questions I had about my new vehicle. Will be returning for my 1st scheduled service.
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