965 Veterans Memorial Highway
Rome, GA 30161
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Purchased a new 2021 Honda CR-V EX from Dave Arnold and he, and the finance lady from NY, were very courteous and professional. We would recommend Heritage Honda to our friend and family. We love the car and expect many great years out of it.
We had a great experience when purchasing our “new to us” vehicle recently. Dave Arnold was very helpful during and after the sale. Everyone at the dealership was welcoming and professional. We had a very good experience. Thank you so much! Warren & Sherry Blackwell
Recall preformed . Thank you for great service and making everything as easy as possible. Always a great job preformed by your wonderful polite and professional staff
Heritage did an excellent job with the service and the auto-butler. Was completed on time and thorough. Persons with whom i dealt were friendly and professional.
I bought a certified 2015 truck a month ago and at first everything looked good however, the next day, after a close inspection, we noticed that the paint on the hood and other areas of the truck did not look right. Come to find out that the truck had been repainted. My guess, this was probably hail damage. This was not on the Carfax and was never disclosed to us even though the truck was certified. I brought this to the attention of the sales person and the manager and instead of apologizing for something they said was missed, they quickly told me that they weren't obligated to help if they didn't want to since the truck was used and the sale was over. I couldn't believe they were treating me this way after we had gone thru a very friendly exchange during the sale. If I had known the truck was repainted i would not have bought it since I didn't know what the history was. After some arguing they agreed to repaint the hood only but nothing else. There was only 2 spots in the truck I wanted fixed, even though the whole truck seemed to have been repainted and 2 rear window and back stop lenses have been replaced. Their mindset is to make a sale now but they do not care about there customers afterwards. I had already planned to go back and buy 2 more vehicles from them because I was happy with how the sale went but they chose to lose several thousands dollars in sales rather than to spend a few dollars up front. Very unprofessional people. I will never go back.
This purchase was the best I ever made the price haggling was a blast ever signing the paperwork was enjoyable ask for CHASE I GOT the same treatment a person buying an expensive car even tho I just bought a used car.when left I felt like I had really made a great deal
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