Poor communication from service dept employees Jess McDonald and Meghan Johnson. Olivia is nonexistent. No feedback from her No information given on "recall" part until I called and asked. No information given on what to do about the AUTO-STOP-MODE BUTTON and possible problems associated with it after a new battery was recently installed.

Allen Johnson at Sheehy got us a great deal on our Bronco. He was attentive, knowledgeable, and very flexible with his schedule. The only gripe we had is that our windshield got a crack within the first week, which apparently is somewhat common with Broncos. We had seen where other dealerships had repaired the windshield in these circumstances, but Sheehy was not interested. Initially they offered to help get us a windshield replacement price at their negotiated cost, but then they never provided that offer. Love the car!

Thank you for a great experience. I and my girlfriend enjoyed purchasing my new truck from you. You all have made my dreams come true with my 26 f250 it was great working with you and your staff to make this possible the best buying experience I've ever had and thank you!

The staff at Sheehy Ford Ashland are the best. I reached out online inquiring about an Explorer. Chris A. was quick to respond. He was very responsive to my questions. The day I was able to go look, he was unable to be there but he left me in the hands with Lisa J. She was wonderful and very knowledgeable! I bought a 2026 Explorer. Lisa was very helpful with the entire process. Very impressed with the staff. Tony in the finance was wonderful. Super friendly. All the staff is top notch!!! They make you feel like family.

Excellent to work with! Found my vehicle on their web site, submitted my info and even though they were about to close got right back to me. Their team was top notch and worked with us to get exactly what were were looking for. A great price and great team to do business with.

I have been purchasing vehicles here at Sheehy ford of Ashland for over 10 years. The staff is very knowledgeable, friendly and helpful on obtaining the vehicle you are looking to purchase. Lisa and Vincent were a tremendous help on my recent purchase in 2026.