Terry Phillips stayed late to help get us in a great truck with a great deal. They are making every effort to bring this dealership to the top.

When we went to buy a vehicle from this dealership the salesman told me I would need a co signer bc of my credit score. No problem! My mom co signed for me and we used a vehicle in my husband'sname as a trade in. They never had him sign the title over as he wasn't going to be on the new auto loan. We didn't find out that they put the loan in my mom's name only until she received the first letter from the lender. We never received our copies of anything regarding the sale until my mom went back 2 months later. When I went to go refinance the vehicle, we found out that they had used my business income under my mom's name to get the loan done. I couldn't refinance the vehicle because of the fraud committed. Jimmy White tried to get us to settle the matter during the investigation before "it was too late". When we spoke with him in person he stated that the fraud, that has been verified by the lender, is my opinion of what happened and refuses to make it right. This is still on-going. Stay far away from this dealership!

Spoke to John in service and he went above and beyond to make sure I had the information I needed about the vehicle. Highly recommended A+

the owner of this dealership - ripped off a local disabled man - my wife was friends with him for over 18 years - we were buying a truck to take my 83 yr old parents back home one last time as dad has cancer. We picked one that was supposed to be perfect - we signed the paperwork they sent a father of one of the owners to get it out of state No inspection was done -they just handed over the money 1800 in repairs first 30 days 36 days no 8k to 11k needed as heads are blown we were promised the needed fix for this was done when it was new extremely little assistance provided truck is dead in my yard If they will rip us off - they will rip you off too!!

My experience with Wyatt Howe was great. He was very nice and professional, he explained this very well with myself and my wife and answered every question we had to our satisfaction. He was great!!!

Drove 4hrs up from Memphis, and bought a used 2011 Ford Fusion from Florence and White. The salesman (Thomas) showed me paperwork stating that the car had been inspected and found to be free of exiting defects. On the way home the car started making noise from the front end. Two days later I took the car to Autonation Ford here in Memphis to get it inspected. Turns out the lower (or rear?) control arms are dry rotted and will cost $1660 to replace. Called to speak to the owner (since the salesman has lied to me too many times already) and was told he wasn't available but that he would get the msg with the information I gave about the existing problem. Owner won't call me back, instead has the salesman call me, and tell me nothing. Stay as far away from these crooks as you can. It's possible the mechanic missed the rotted bushings, and so it was incompetence and not dishonesty. But even if that's the case, the fact that the owner doesn't care to do anything about it, should tell you all you need to know. Here's what they say about themselves: 'Our Sales Department has a tradition of providing our Customers with the highest level of Professionalism, Service and Integrity. We are proud to be known as a Dealership that does things the Right Way.' Yeah, maybe not so much.