Jason Nouzousky, and the entire Service Team at Larry H Miller Denver personifies professionalism. In a world where even the bare minimum is hardly normal, LHM is committed to going above and beyond for their customers. I appreciate Jason, and his team at LHM for their impeccable attention to detail, always going above and beyond with their level of service, and transparency. There are no other Service Centers/Dealerships I would rather continue to do business with than LHM Denver. Thank you for seeing me through this unexpected event, and being collaborative throughout the process.

LHM had my car for 6 weeks for a warranty issue. There did not seem to be any big rush to get the part since no profit would be made on the work completed. I had to repeatedly call to get updates and an elusive part was never in and couldn't be found. I was finally put through to Jeep/Chrysler Customer Care which actually made things worse. I was promised rental reimbursement by Customer Care and then was given a whole bait-n-switch dance and my out-of-pocket costs were not covered. It was a horrible, stressful, unnecessarily complicated experience and Customer Care is worthless. Locally, Jason was great to deal with and truly shouldered the weight of a manager and tried hard in customer service but 6 weeks without transportation for a warranty fix was a bit much and has left a bad taste in my mouth for the whole Jeep/Chrysler/Dodge/Ram/Fiat family. Not even a courtesy car wash when I finally did get my vehicle back. SIX weeks on the lot in the elements and not even cleaned when I got it back. Disappointing - it's the little things that make a difference. I will not purchase from any of these brands when my lease is up in 2026.

I am very satisfied with the service I received. My phone call was answered promptly late Friday and appoint was made for 8:00am Monday. During my visit Rich and Jon were extraordinarily "customer oriented." My whole experience was very pleasant.

They analyzed and found. Then they let me me know the repair and part estimate right away.

My service advisor, Jon, was very accommodating and could answer all of my questions about my Ram 2500 HD. This was my visit to your dealership since up to Denver. Jon was good eneough to continue to earn my business.

Thank you for your quick response and quality customer service to put me back on the road