5640 Market St
Wilmington, NC 28405
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
administration Dept.
other Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
We are the proud owners of a pre owned Rav 4. When considering your many options to purchase a vehicle in Wilmington, NC... hands down Hendrick Toyota of Wilmington is the best! Our saleswoman, Alex Retzer went above and beyond to make sure we are we're satisfied with our purchase. With 5 years of experience, a sincere and professional customer service focus, we never felt pressured, and always respected and heard. She addressed all our concerns with proposed solutions, accommodations and a great car. Alex and Hendrick are committed to providing the best vehicle sales experience in the Cape Fear area. Our experience validates with proof that their mission is sincere and it was accomplished. I highly recommend you ask for Alex Retzer when looking to purchase a new or used vehicle.
Just had regular service performed on our SUV. Misael was a top notch service advisor and maybe the best I’ve encountered. We left our car there and Misael went above and beyond by promptly keeping us updated on status, cost of repairs and ensured we got the car back by the time we needed it. He also sent both our cars through the car wash even though only one was serviced there. Really good guy…he’s a go getter too.
Phillip Seamster was my service advisor. Helped me with my wife’s Lexus, got my RAV4 in and out with oil change in under the promised hour. Staff extremely helpful. Waiting area very nice.
Alex was super helpful! go see her if you need a new car. Thank you Alex
Alex searched for a car for me for a few weeks and kept me informed of anything that came in. She sent me photos of a FJ Cruisser that came in and I snagged it. I would recommend this dealership to anyone looking for a nice used vehicle
Austin Taylor is our go to service advisor. Ever since we moved down here he has been the one to help us out. I continue to go back to Hendrick Toyota because of him.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.