Complete chaos. Conflicting contracts, altered and missing paperwork, and an open TxDMV investigation into violations. Nothing is organized, nothing makes sense, and nothing adds up. Yo-yo scams are their specialty. They have done this too many times to previous customers but were pushing back.

DO NOT trust Toyota of Longview. They lie about what is available and in stock in order to get you to the dealership. When you get there after driving 2 hours, they tell you the car was sold "15 minutes ago." Don't trust email confirmations or a salesman calling himself Gus.

I highly recommend Tristan! He was absolutely amazing! He took great care of us. Everything went smoothly. He has a great personality & very respectful. He is very knowledgeable of the vehicles & financing. He was not persistent or pushy at all. I highly recommend Tristan! Thank you for such a great experience in purchasing our new 2025 Camry.

Purchased my fifth vehicle in Longview and they have always been first class with Service and best pricing. Tried Tyler but no thank you, shady operation over in Tyler.

They gave me a price in writing, then changed the price on the contract without telling me. Then gave me my paperwork on a flash drive so I didn't catch it. These guys are crooks. When I contacted them they were unprofessional and rude! I've been telling everyone! And yesterday I cost them a sell. My friend was buying a new Toyota and I talked her into going to Texarkana. She was about to go to Longview. I will continue to cost them more money than they screwed me out of. Crooks!

I don't believe they performed any work on my car but yet I was charged $159 for cleaning out the sunroof drain channels. Couldn't get anyone on the phone who knew if the car was ready. When I got to the dealership, my car was parked on the lot with no number inside and no sign anyone had worked on it. Usually there is a paper floor mat and a paper number hanging on the rear view mirror. Total rip off! Service manager was not there to talk to and nobody else knew anything!