I have a 2018 Chevy equinox. Service was supposed to do a diagnostic test as I was having what I thought were transmission issues. Told me it would be 9k to replace the transmission or I could trade in for a new vehicle. Said they could flush transmission but would more then likely make it worse. I picked vehicle up and took the akron transmission and had another diagnostic test done. It was not my transmission. They lied. My auto is now running smoothly with no issues. Thanks to Akron transmission and their honest diagnosis. Do not let vandevere lie to you. Please get a second opinion.

Title: Failed Warranty Support, Repeated Misdiagnoses, and Over $3,200 Charged I bought my 2017 Chevy Colorado from Vandevere Chevy in July 2025 and originally felt confident thanks to their “Forever Warranty.” That confidence is gone after my experience with their service department. In December, Stabilitrak, ABS, and T/C lights came on. Vandevere diagnosed a corroded driver-side hub and ABS sensor, told me these weren’t covered under the warranty, and charged me. Later, the warranty provider confirmed that wheel hubs are covered and that Vandevere had actually submitted the claim—yet they still billed me. They also performed an alignment and replaced a battery, bringing the visit total to $1,600+. A month later the same lights returned. Vandevere charged more diagnostic fees, replaced a pigtail, insisted the passenger hub wasn’t covered, charged me to diagnose a loose heat shield that only needed a larger washer, and charged me to diagnose an “oil leak” that neither I or an independent mechanic could find any trace of. They also charged me for repairing a broken wheel stud even though they rotated the tires and cross threaded it during a previous Vandevere service. Despite the charges, the actual issue was never resolved. The lights came on when they test drove my vehicle. I took the vehicle to a trusted independent shop. They immediately found the real cause: the passenger-side wheel hub, which Vandevere never inspected. They fixed it correctly, and the warning lights disappeared. When I raised these concerns with Vandevere, a manager admitted certain items should have been covered and offered partial reimbursement and to submit the independent shop’s invoice for reimbursement. But another employee later told me that the independent shop charges would still stand because I didn’t get “preapproval” for that repair—even though Vandevere had failed twice to fix the issue and repeatedly misrepresented warranty coverage. In total, I paid over $3,200 to Vandevere and they never fixed the problem. This is not what I consider honesty, accountability, or customer service. I cannot recommend their service department and will not be returning.

Great job. Quick and efficient. Everything done correctly. Mike was great as was all who worked on the car.

Hunter VanCamp always provides to notch service. He cares about his customers and is always trying help get the best pricing for the services provided.

When my car is in need of maintenance you guys are always reliable and consistent. Great work guy.

VanDevere Chevy is the BEST!! I won't take my vehicles anywhere else to be serviced and I will only buy from VanDevere! I've been customer for almost 30 years! And if there ever was a problem, it was taken care of right away! VanDevere Chevy...where your part of the family!! I had Olivia Teagle, help me and she was AWESOME!!