Beautiful dealership, and friendly staff. This most recent visit was missing the little extras that I had received during past visits (complimentary car wash, and personalized advice from the service manager). But this was far from a bad experience, just not a personalized as was done in past visits.

I made an appointment to have my car serviced. It took 3 week to get my car in. I took the day off of work, drove an hour and half to the dealership, got the dealership and they didn't have the part they assured me they would have to fix my car. They did nothing to right their wrong. Nothing. they scheduled me to come back in a week and a half. Thanks for nothing. I wish I never bought an infinity since there is not a dealership close to me and the warranty is only useable at their dealerships.

Upon stepping into Lowery dealership was treated with professionalism, kindness, and patience. Truly, making Lowery Infiniti a branding to be emulated via Auto Industry. Zinc LaDouce, Auburn, NY

I have leased or had vehicles services by the dealership for nearly 15 years. I every instance I found the services and service employees to be excellent, courteous, efficient and complete. I offer my highest recommendation to Lowery Brothers Infiniti

Very good service, everyone was helpful and treated me very professional. My QX60 is running great. Thank you Robert Owen for your service assistance.

Phenomenal customer service interactions with every member of the Infiniti of Syracuse Team, in particular Leon (Finance), Paul (Sales) and Dave (Technology).