I want to take a moment to recognize Sales Associate Joel Badio for his professionalism, knowledge, and dedication to ensuring his customers are treated fairly and respectfully. I have purchased numerous vehicles throughout my lifetime, and Joel was straightforward and forthright. My vehicle purchase was stress-free and pleasant. Additionally, Joel's professionalism is further evident by his quick responses to telephone calls and text messages post-sale—one of my best experiences purchasing a car without exception. I highly recommend Gunther Volkswagen Fort Lauderdale and Joel Badio if you are in the market for a New, Certified, or Used Vehicle. I look forward to cultivating a long-term client relationship with Joel Badio and Gunther Volkswagen Fort Lauderdale. Sincerely, David J Conklin, Jr.

Gracias Julian y John !!! Muy buena experiencia, en la compra y papeleo, super atentos y profesionales, definitivamente regresare cuando se venza mi arrendamiento.

Paperwork took a while but excellent service went to Rick Case and came right back to Gunther just because of the customer service by Joel Badio and the Manager excellent I would recommend Gunther all the way.

They were extremely nice and helpful for the deal done in the morning and I found the car that I wanted to get! Thank you Alan for all the help!!!

Terrible Service! I have been a loyal customer of Gunther Volkswagen (in Fort Lauderdale) since 2010. Today this has ended. Jimmy Gonzalez was my go-to technician for years. He was very knowledgeable, helpful, and caring; he had even gone out of his way on occasion to help - within his capability of course, but even when he couldn't help, you could tell he always tried and explained everything to the last detail. So I made an appointment on Friday 7/14/2023 for service as usual and requested Jimmy. My appointment with him was confirmed THREE times over the course of THREE days. They kept calling me to confirm my appointment - as if they had no idea it was already confirmed, and each time it was confirmed that the appointment would be with Jimmy. When I got to the dealership on the morning of my scheduled appointment on 7/19/2023, I was told that Jimmy retired and no longer worked there. So these people confirmed my appointment with someone who has already retired! They blatantly LIED to me about my appointment with Jimmy just to get me there. Either that or they have VERY POOR communication between themselves, but I really think they knew Jimmy was no longer there and just lied! HOW SHADY! So I was already there - their plan to get me there was working - they assigned someone named Jesse as my service person. He told me that it was a long service and that I would need to leave the car for the entire day. I only have ONE car! I told him that, but he didn't seem to get that I couldn't just leave my car, I needed either a rental or something to get me home. He said to me - he had no cars or rentals to give me. He did tell me that there was a shuttle that could take me to Hallandale Beach where I live - which I remember Jimmy telling me before that their shuttle never went that far... Ok, even if that shuttle did bring me home how would I come back to the dealership to pick up the car? I guess I would have had to take an Uber - which would cost me WAY over $40 from where I live! OR, this Jesse service guy offered for me to sit at the dealership for 8+ hours and wait for my car to get done! WHO in their right mind would even think of offering such an option? You could tell the guy was like - I don't care, do what you want! His tone even screamed - I don't care! Jimmy always gave me a car or a $25 voucher for a rental (just for a day) anytime I had to wait over 3 hours! But this guy was no Jimmy! What a stark difference from the previous service I received there and the lack of respect for loyal customers. I LEFT!

Please with the service the staff was very friendly Waiting was long but excellent thanks