21001 Katy Freeway
Katy, TX 77450
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management Dept.
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Service was great, my salesman was very knowledgeable and candid about the qualities of the vehicle
Great knowledge by your guy in parts Douglas will be back when I need something else
We worked with Simon Dzenyo and he is the very best. He was very professional and knowledgeable about every aspect of the car buying process. He was willing to listen to what our needs were and went above and beyond to meet our needs. It meant a lot when we asked questions, he had the correct answers. He valued our time and made sure we were aware of what was happening at every step. I definitely would recommend Simon to anyone. You won't be disappointed.
We worked with Natalie and she was very friendly and very helpful. I would recommend if you need parts ask for Natalie.
Terrible service. No, worst than terrible. Found a car online. Called to get availability and details. They then added about $2k to the price for misc dealer fees. They then agreed to remove the fees if I gave a deposit that day. They then came back and said they couldn’t do a deposit on that car due to high demand ins I need to make payment in full that day. I told them to keep the car. They texted me to say they could now do the deposit. I have the deposit and requested final numbers to close the deal. It’s now 7 hours later and they have called once to ask me to complete a credit app. I told them I don’t need a loan but I need the numbers so when I drive for 4 hours to get there I know what to expect. I still haven’t received the numbers. Not sure if they are even a real dealership. Nobody answers the phones. All you get is text messages and dead ends.
The Honda dealership is a very nice place the employees there are very nice and professional.
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