Andrew Harris
Andrew Harris at Family Ford of Enfield

Andrew Harris

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

Contact Me
4.7
55 Reviews

Dealership Experience

10 mos

Industry Experience

5 yrs, 6 mos

4.7

55 Reviews

Write a Review

55 Reviews of Andrew Harris

September 18, 2026

Dealership Rating
Employee Rating

Wanted to be parts changers when I only needed a computer reset Didn't need everything they were trying to sell me. I don't like parts changers. You need actual technicians More

by KROCKE3759
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

September 15, 2026

Dealership Rating
Employee Rating

Andrew is knowledgeable, articulate and well dressed. It was a pleasure to work with him and the team at family ford. The plave is clean and orderly. Well ran. More

by ANDY8864
Recommend Dealer
Yes

Other Employees Tagged: Andrew

Sep 15, 2026

Family Ford of Enfield responded

Your Ford F-150 is in good hands with our service department. Knowing you found Andrew knowledgeable and our facility clean and well organized means a lot to our service team.

September 15, 2026

Dealership Rating
Employee Rating

The place is well ran. Inviting. And andrew was a doll to deal with Andrew is the best advisor I've ever worked with More

by ANDY8864
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

Sep 15, 2026

Family Ford of Enfield responded

We’re glad you found our service department inviting and well run. Knowing you found Andrew to be the best advisor you’ve ever worked with means a great deal to us.

September 12, 2026

Dealership Rating
Employee Rating

Andrew Harris is the only reason I didn't give you a one. My truck is creaking. The claim is it is a bushing... it's been there two times it's still not fixed. The part has been greased to no avail.. I was b More

by ThomasHuckins
Recommend Dealer
No

Other Employees Tagged: Andrew Harris

September 11, 2026

Dealership Rating
Employee Rating

Service department has taken care of my trucks and all is well. Thank you to the awesome staff of Family Ford More

by kennedy.joe78
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

Sep 11, 2026

Family Ford of Enfield responded

Knowing your Ford F-150 is running well after service is rewarding for our team. We appreciate your trust and five-star rating.

September 08, 2026

Dealership Rating
Employee Rating

Andrew and the team at family ford have gone above and beyond to help keep our fleet of vans safe and operational with minimal down time. More

by Abristol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2026

Family Ford of Enfield responded

Your Ford Transit-350 fleet is in great hands. Andrew and our service department are pleased we could keep them safe and operational with minimal downtime, and your praise means a lot to us.

September 04, 2026

Dealership Rating
Employee Rating

Family Ford of Enfield was very cooperative, efficient, and professional in their handling of their service to my vehicle. More

by Wnking1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2026

Family Ford of Enfield responded

Collaboration and efficiency are at the core of how our service department operates. Knowing our professional service on your Ford Maverick earned your praise means a great deal.

September 02, 2026

Dealership Rating
Employee Rating

Great customer service. I needed warranty work and they got me a loaner car and kept me updated constantly. More

by KYLEPNORTON
Recommend Dealer
Yes

Other Employees Tagged: Andrew Harris

Sep 02, 2026

Family Ford of Enfield responded

We’re glad we could keep you mobile with a loaner vehicle and provide regular updates while your Ford F-150 was in for warranty work. Hearing that our approach kept you informed and mobile means a lot to our service team.

August 31, 2026

Dealership Rating
Employee Rating

Always a good experience when I have my truck serviced at Family Ford. Very friendly, quick and fair prices. They even offer a mobile service which I used for a quick software update. No cost and super ea More

by jketch70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

Aug 31, 2026

Family Ford of Enfield responded

We’re glad you consistently find our service friendly, efficient, and fairly priced for your Ford F-250. It’s rewarding to know our mobile service and complimentary software updates made maintenance effortless. Thank you for your loyalty and for choosing us for both service and purchases.

August 25, 2026

Dealership Rating
Employee Rating

Andrew is condescending and rude. I have never had an issue with a service associate before he started. Safety checks by technicians are also questionable and unreliable. Last oil cha More

by JENN.KOZIKOWSKI
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2026

Family Ford of Enfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

1
...

Dealership Inventory (150 Vehicles)

used 2015 Ford Escape car, priced at $16,690
2015 Ford Escape
used
Silver exterior
Automatic
Four-wheel Drive
used 2022 Ford F-150 car, priced at $44,690
2022 Ford F-150
used
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2021 Ford EcoSport car, priced at $16,690
2021 Ford EcoSport
used
Smoke Metallic exterior
Automatic
Front-wheel Drive
new 2026 Ford Maverick car, priced at $35,405
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
new 2026 Ford F-250 car, priced at $61,605
2026 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $41,920
2026 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive