Biniamin Tsegay

I can honestly say that my experience in purchasing a new car went as smoothly and pleasantly as I have ever had. Bimi was so personable and explained everything seamlessly. The best part was that the whole car went as smoothly and pleasantly as I have ever had. Bimi was so personable and explained everything seamlessly. The best part was that the whole prfrom test drive to payment took just a couple of hours! Bimi followed up a couple of days afterwards to check that everything was okay and if I had any issues or questions. Thank you. More

by arak1961 Verified Customer Verified Customer

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I got a used Forester and so far, so good. Biniam is very professional, respectful and oriented with a great customer service. Thank you, C Biniam is very professional, respectful and oriented with a great customer service. Thank you, C More

by conchitareyes Verified Customer Verified Customer

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Carter is very helpful and hospital! Biniamin is very kind, answered all our questions, and offered us water and coffee. The used car I bought from Carter Subaru was regularly serviced, Biniamin is very kind, answered all our questions, and offered us water and coffee. The used car I bought from Carter Subaru was regularly serviced, and I'm very happy with it! More

by g.cooper Verified Customer Verified Customer

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This was likely the best car buying experience I've had (over 25 years). It was a clean and efficient transaction and no upsell pressure. (over 25 years). It was a clean and efficient transaction and no upsell pressure. More

by matt.wachowski Verified Customer Verified Customer

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We were fortunate to work with Bini and Desmond who made my vehicle purchase process quickly and efficiently giving me a good trade in value for my old vehicle. Also impressed with the warm welcome by th my vehicle purchase process quickly and efficiently giving me a good trade in value for my old vehicle. Also impressed with the warm welcome by the service department and appreciated the welcome gifts for their new customers. More

by mariosan001 Verified Customer Verified Customer

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All three salespeople I worked with were friendly and helpful as my family and I inspected and test drove the car we were interested in and the finance guy was friendly and not pushy. helpful as my family and I inspected and test drove the car we were interested in and the finance guy was friendly and not pushy. More

by Bryce Verified Customer Verified Customer

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Great experience purchasing the dealership and the salesman made it a simple process of buying my new Forester. salesman made it a simple process of buying my new Forester. More

by mncockerham Verified Customer Verified Customer

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I came to Carter Subaru on the recommendation of a relative. My first impression was that the staff by and large were honest and efficient. I was to be very very disappointed. Garret Farr lied about t relative. My first impression was that the staff by and large were honest and efficient. I was to be very very disappointed. Garret Farr lied about the number of key sets included with the vehicle, stating several times that it was a positive sign when a car came with two sets of keys -- he must have known that there was no second set of keys. He also implied that if I were not completely satisfied with the purchase, the dealership most likely would agree to cancel the deal and issue a refund within two or three days of the purchase. I purchased a car on Saturday and brought it back on Monday morning; I offered to pay a substantial rental for the two day's use. Garret Farr told me it was impossible to cancel the deal because all the paperwork had been sent to Olympia, I learned later that no paperwork had left the dealership and that paperwork was normally held a week or more before being sent along to Olympia, Farr again lied. I told Biniamin Tsegay that no second set of keys was a "deal breaker" as far as I was concerned. He said a second set of keys would be made. I sold the car the next day (at a considerable loss) and requested that I be refunded the cost of the second set of keys. I'm still waiting. Needless to say, I was very disappointed in my experience with this dealership. I cannot recommend them. Sasha Mednikov was the only bright spot. He was polite and helpful. More

by wdhoward Verified Customer Verified Customer

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Bini was very helpful and patient as we went through the paperwork process, and getting me started in my new car. paperwork process, and getting me started in my new car. More

by 512moorea Verified Customer Verified Customer

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Mr Tsegay was professional, helpful, and courteous. Mr. Farr patiently and thoroughly introduced us to the controls and screens in our new Crosstrek. Both gentlemen were a pleasure to work with. Mr. Farr patiently and thoroughly introduced us to the controls and screens in our new Crosstrek. Both gentlemen were a pleasure to work with. More

by lwalterspage2 Verified Customer Verified Customer

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