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Cale Wood
Cale Wood at Elk Grove Ford
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Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
138 Reviews
4.5

138 Reviews

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138 Reviews of Cale Wood

May 14, 2024

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The department was organized and offered pleasant customer service. My vehicle was completed in a timely manner. More

by ARANGOJ
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Recommend Dealer
Yes
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May 14, 2024

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Customer service needs work. Lack of communication with the customer is poor. The fact you can’t make an appointment is crazy. More

by Raultellez77
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Recommend Dealer
No
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May 12, 2024

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I've had a great experiences with Elk Grove Ford for many years. Great work!!! More

by MIKOLAMA2001
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Yes
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May 12, 2024

Elk Grove Ford responded

Miko, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 11, 2024

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Come there last 15 year and all the time is Customerservice mechanic. Everybody is good i. More

by AUJLA916
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Recommend Dealer
Yes
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May 12, 2024

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. Cale and our team appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 10, 2024

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The service is what is expected, I was in and out in 1 hour. So Good price,, good service, good business. More

by Tim moffatt
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Yes
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May 11, 2024

Elk Grove Ford responded

Tim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 10, 2024

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I took my SUV to this dealership for service twice this week and they completed the work when they said it would be ready. The staff has been both friendly and knowledgeable. More

by MELMCELWEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Perkins

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May 11, 2024

Elk Grove Ford responded

Mel, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2024

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I purchased a vehicle with Elk Grove Ford. They had really friendly service and were very helpful More

by PETEAYALA
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Recommend Dealer
Yes

Other Employees Tagged: Great service

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May 09, 2024

Elk Grove Ford responded

Pete, Thank you so much for your excellent review! We are so glad that Cale and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2024

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Employee Rating

They’ve chosen really good employees, especially their service advisor Elizabeth, she is very communicative and goes above and beyond. More

by SMEDDOCK
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Luna, Elizabeth Meddock, Rachel Wood

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May 10, 2024

Elk Grove Ford responded

We are very happy to hear Cale, Elizabeth, and our team provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2024

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They were kind and courteous. On time, and explained everything in full detail. Excellent customer service. More

by Consulaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The receptionist at the front desk and the young lady who actually serviced me. I'm not sure who Cale Wood is.

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May 10, 2024

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 07, 2024

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Employee Rating

Clerks are always courteous and friendly. They greet me with a smile and let me know how long the wait might be. I’ve never had to wait long More

by haamidkhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Elk Grove Ford responded

Haamid, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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