Claudio Perez

Claudio is always responsive and very helpful when I need to bring my car in for service. He actually knows me now which is nice and is always polite. Seems like a great employee! to bring my car in for service. He actually knows me now which is nice and is always polite. Seems like a great employee! More

by MARLEEBLAKEZ Verified Customer Verified Customer

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Every time I come to this dealership for service, I am greeted with a warm welcome by everyone. I enjoy every visit and always leave content and satisfied with the service provided! Claudio is very detail greeted with a warm welcome by everyone. I enjoy every visit and always leave content and satisfied with the service provided! Claudio is very detail oriented and ensures I get the best service, he's a true pleasure to work with. More

by sara21zivkovic Verified Customer Verified Customer

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I had a fantastic experience as always working with Claudio and Ralph. Always excellent service ..... Thank you again !!!! Claudio and Ralph. Always excellent service ..... Thank you again !!!! More

by Fred W. Verified Customer Verified Customer

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Great experience, service advisor was quick and helpful was also offered transportation to and from the dealership. was also offered transportation to and from the dealership. More

by adenauguste Verified Customer Verified Customer

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Very professional staff, nice waiting area, and great communication as I waited for my car service. communication as I waited for my car service. More

by IMONIIBELLA Verified Customer Verified Customer

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Knowledgeable, polite, and timely. . Made the car service experience pleasant. Would definitely recommend Arrigo Alpha Romero to others . Made the car service experience pleasant. Would definitely recommend Arrigo Alpha Romero to others More

by mhefley Verified Customer Verified Customer

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Service writers are excellent. They tell you all the information you need straight forward with the customer. Every visit was good!!! They tell you all the information you need straight forward with the customer. Every visit was good!!! More

by pnnac Verified Customer Verified Customer

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Claudio is always a pleasure to work with. He has a friendly, professional manner and is always super helpful. He has a friendly, professional manner and is always super helpful. More

by pbmermaid Verified Customer Verified Customer

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Very poor customer service my first experience was when I bought the car they showed me a car with the windshield shipped on instead of replacing it. They tried to repair the glass, which was a waste of time bought the car they showed me a car with the windshield shipped on instead of replacing it. They tried to repair the glass, which was a waste of time then on the top of that I have to call almost every day to get the windshield replaced. I would’ve never sold the car with the windshield crack even though it was very small I don’t think that was very professional . Then the second time I took it for Service I believe it was an oil change. I left the car. I have my wife pick me up. They promised to call me. They never did. I have to call them the whole time to see the car was ready then when I arrived to pick up the car they forgot about me on the top of that. He don’t give me the paperwork. I have to ask for it. I think this is enough thank you for asking. I really wanted to give a better review, but I don’t think they deserve that I hope when I take it for service again I’ll find it better than it was. Thank you again. More

by babaluhandyman Verified Customer Verified Customer

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Claudio provides me with excellent customer service, he always explains my needed repairs in detail and answers my questions professionally. always explains my needed repairs in detail and answers my questions professionally. More

by DAWN.A.ASSENZIO Verified Customer Verified Customer

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