11 Reviews
Write a Review11 Reviews of Derrick Cartwright
February 15, 2024
Would have given zero stars if possible! Shopped for a good price on a new 4 Runner, saved a little money but paid with poor customer service and issues with the vehicle registration. When I Shopped for a good price on a new 4 Runner, saved a little money but paid with poor customer service and issues with the vehicle registration. When I complained I was berated by the General Manager Michael Glick. He told me asking for compensation regarding something confirmed by another Ourisman employee in writing was me threatening and trying to blackmail his dealership. The strangest customer service interaction I have ever had. Avoid this place at all cost! More
Other Employees Tagged: Mike Click
January 07, 2024
Yesterday, I had the privilege of dealing with Derrick Cartwright at Ourisman 40 Toyota He was courteous, respectful and informative when I was there to buy a new car. I ended up buying my new Grand highl Cartwright at Ourisman 40 Toyota He was courteous, respectful and informative when I was there to buy a new car. I ended up buying my new Grand highlander hybrid. More
December 19, 2023
Simple. Straightforward. Easy. I would highly recommended dealing with Ourisman Toyota. The unfortunate reality of dealers is you never know what you’re Straightforward. Easy. I would highly recommended dealing with Ourisman Toyota. The unfortunate reality of dealers is you never know what you’re going to get until you get to the lot and try to close the deal. My deal was exactly as discussed without any surprises and with a group of professionals who were pleasant to deal with. Highly recommend giving them a shot if they have what you’re looking for. More
November 25, 2023
Great experience. Derrick was very helpful in the purchase process. I told him what exactly I was looking for and price range. He delivered exactly what I was looking Derrick was very helpful in the purchase process. I told him what exactly I was looking for and price range. He delivered exactly what I was looking for with no pushy salesman tactics. This was a great car buying experience and great Team at Ourisman Toyota to work with. We will look here again when we’re ready for our next car purchase. More
October 11, 2023
Best car buying experience I’ve ever had (and I’ve had several). Derrick Cartwright is THE MAN. Always helpful, prompt responses, patient, accommodating, just an awesome dude. Got me a stellar deal an several). Derrick Cartwright is THE MAN. Always helpful, prompt responses, patient, accommodating, just an awesome dude. Got me a stellar deal and the build spec that I wanted. I could not be happier. No one was pushy at any point in the process. No stress. This dealership has it figured out. Others need to follow in their footsteps. Thanks again Derrick! More
August 23, 2023
Never met Ron Jackson. Derrick Cartwright was fantastic, patient and helpful. Cashier not so friendly Derrick Cartwright was fantastic, patient and helpful. Cashier not so friendly More
Other Employees Tagged: Ron Jackson , Charlie
August 22, 2023
For my wife and experience was very good at this dealership. Thank you ver much dealership. Thank you ver much More
Other Employees Tagged: Miles Smith
August 22, 2023
Great Dealership, would highly recommend them to anyone looking for a vehicle! Very courteous and highly knowledgeable salesmen! looking for a vehicle! Very courteous and highly knowledgeable salesmen! More
Other Employees Tagged: Ron Jackson
August 15, 2023
Excellent sales team! They made it happen and I left the lot with a car. They were all awesome 😎 They made it happen and I left the lot with a car. They were all awesome 😎 More
Other Employees Tagged: Miles Smith , Wesley Booth, Herbert Hardin, Dwayne " CHEF" Jordan