Glenn Ross
Glenn Ross at Marin County Ford

Glenn Ross

Sales

Marin County Ford

6995 Redwood Blvd
Novato, CA 94945

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Glenn Ross

September 17, 2026

Dealership Rating
Employee Rating

I've had a few very frustrating experiences at Ford. I brought an issue to mt service advisor's attention while my car was still under warranty. It has been well over TWO years, and he has been very unr More

by jmcconnell04
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Mefferd

September 08, 2026

Dealership Rating
Employee Rating

Excellent team at Marin Ford. The entire purchasing process was efficient and smooth. They make you feel like family. We 100% recommend this dealership! More

by molinapatel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Preston, Angelo Aspillaga

Sep 08, 2026

Marin County Ford responded

Knowing that the purchasing process for your Ford Mustang Mach-E felt efficient and seamless means a lot to our team. Feeling like family is exactly what we aim for, and your recommendation is greatly appreciated. John Preston john.preston@marincountyford.com

September 04, 2026

Dealership Rating
Employee Rating

Mala experiencia con el vendedor que me atendió, te ofrecen que puntos y cosas extras cosas que después que firmaste te dicen que no te prometieron nada. Te meten a fuerzas seguros de todos y te dicen More

by ISMAEL_AVALOSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 23, 2026

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The service in this dealership was absolutely fantastic… prices were made simple.. and easy to understand. How you recommend this Dealership. When purchasing a new used vehicle... More

by sterlingaugust92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2026

Marin County Ford responded

Hearing you found our service fantastic and our pricing easy to understand means a lot to our team. We’re glad the purchase of your used Ford F-150 felt straightforward from start to finish. Knowing you would recommend us when buying a pre-owned vehicle is very rewarding. John Preston General Manager john.preston@marincountyford.com

August 23, 2026

Dealership Rating
Employee Rating

Muy buen servicio todo muy bien , me gustó la atención que nos brindaron y toda la inf More

by ADELACARRILLO28
Recommend Dealer
Yes

Other Employees Tagged: John Preston, Angelo Aspillaga

Aug 23, 2026

Marin County Ford responded

Knowing you felt well cared for and informed is very rewarding to our team. Congratulations on your purchase of the used Toyota Highlander, and enjoy every drive. John Preston General Manager john.preston@marincountyford.com

August 16, 2026

Dealership Rating
Employee Rating

Me receberam super bem Fizeram o reccall do meu carro a câmera trocada deixou o carro Mais seguro. More

by roberto.saldanha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2026

Marin County Ford responded

Thank you for the five-star rating. We’re glad you felt welcomed and that replacing the camera during the recall made your Ford Transit Connect more secure. John Preston General Manager john.preston@marincountyford.com

July 13, 2026

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Employee Rating

Great workers and great cars they understand and communicate well I got a great car. More

by Connernewhallpersonal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Preston, Angelo Aspillaga

Jul 13, 2026

Marin County Ford responded

Thank you for your five-star review and for choosing a used Honda Civic from our inventory. We’re glad the team communicated clearly and that you’re pleased with the vehicle. Please reach out if we can help in the future. John Preston General Manager john.preston@marincountyford.com

July 08, 2026

Dealership Rating
Employee Rating

Being a customer for 8 cars purchased from the dealership I have always had the best service and sales experience. Usually when purchasing all the work is done and I have little to do. More

by chelle422
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Choy Saechao

Jul 08, 2026

Marin County Ford responded

We appreciate your loyalty over eight vehicle purchases and are thrilled to hear about your effortless sales and service experiences. It’s great to know you trust our team with your Ford Mustang Mach-E. We look forward to assisting you again. John Preston General Manager john.preston@marincountyford.com

June 16, 2026

Dealership Rating
Employee Rating

Great experience getting my new car! Very professional and friendly staff. Process was quick and easy. More

by PATBERESH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Preston, Angelo Aspillaga

Jun 16, 2026

Marin County Ford responded

It’s wonderful to hear our team made your purchase quick and easy while remaining professional and friendly. Congratulations on your new Ford Mustang Mach-E, and enjoy every drive! John Preston General Manager john.preston@marincountyford.com

May 19, 2026

Dealership Rating
Employee Rating

Good service friendly staff Recommend marin county Ford for every service car assistance thank you guys at Marin County Ford More

by mmonchez707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Preston, Bill Vreeland, John Mefferd, Choy Saechao , Jason Rossetti at parts department is a parts manager

May 19, 2026

Marin County Ford responded

We appreciate you sharing your positive experience with our service team on your Honda HR-V. It’s great to know our friendly staff made everything run smoothly. John will be pleased to hear your recommendation. John Preston General Manager john.preston@marincountyford.com

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