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Grant Monks
Grant Monks at Ourisman Toyota 40

Grant Monks | Page 4

Service Manager

Ourisman Toyota 40

1101 Business Center Way
Edgewood, MD 21040

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4.8
35 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

27 yrs, 9 mos

4.8

35 Reviews

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35 Reviews of Grant Monks

December 21, 2023

Dealership Rating
Employee Rating

very good service, professional and polite, good, good, good, good, good, good, good, good, good, good, More

by logistics66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kusterer, Frank Wilson

Print
Jan 02, 2024

Ourisman Toyota 40 responded

Thank you so much!

December 11, 2023

Dealership Rating
Employee Rating

Excellent courteous service. Appreciate the advisor Mike. Good person. Thank you for keeping my car running! More

by Rahman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kusterer, Frank Wilson

Print
Dec 11, 2023

Ourisman Toyota 40 responded

Rahman, Thank you so much for your kind words! We look forward to you visiting us for your next service need.

October 12, 2023

Dealership Rating
Employee Rating

Impeccable service department with caring empathetic employees. By far the best service experience I've ever had! I would recommend this service center to anyone with a Toyota. More

by ignatiusnwankwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Kusterer, Frank Wilson, Kurtis Rampersad

Print
Oct 13, 2023

Ourisman Toyota 40 responded

Ignatiusnwankwo, thank you very much for taking the time to review the Ourisman Toyota 40 Service team and for the 5 stars! We are thrilled that the service you received exceeded your expectations which made for a fantastic visit with us. Your kind words really mean a lot to us and we look forward to working with you again at your next maintenance interval.

September 22, 2023

Dealership Rating
Employee Rating

Chris was my service advisor he’s the man and got my Tesla model 3 serviced in a timely manner as well as Marcus always come to Ourisman for my routine maintenance More

by josh.stifler2
Recommend Dealer
Yes

Other Employees Tagged: Chris Kusterer, Frank Wilson, Kurtis ramperstead

Print
Sep 22, 2023

Ourisman Toyota 40 responded

Josh, Thank you for taking the time to review the Ourisman Toyota 40 team! We appreciate your business and your 5 star review. We look forward to seeing you next time!

September 07, 2023

Dealership Rating
Employee Rating

The service and sales team are very knowledgeable and courteous. Would recommend this dealership to anyone looking for a new or used car! More

by Cwipert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walker , Chris Kusterer, Miles Smith, Frank Wilson

Print
Sep 07, 2023

Ourisman Toyota 40 responded

Cwipert, we appreciate your support of Ourisman Toyota 40! We are very happy to know that our Sales and Service department has been able to take great care of you and meet or exceed you expectations.

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