Heidi Warden | Page 5

First New Car Heidi did an amazing job explaining all of the vehicle features and she was not pushy when it came to optional services. We thoroughly enjoyed our ex Heidi did an amazing job explaining all of the vehicle features and she was not pushy when it came to optional services. We thoroughly enjoyed our experience at Schomp Honda! More

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Welcoming and personable I loved my experience at schomp! Heidi and Taylor were extremely welcoming and helped answer all of our questions. Other dealerships I went to before I loved my experience at schomp! Heidi and Taylor were extremely welcoming and helped answer all of our questions. Other dealerships I went to before schomp were stressful and there was too much pressure to sign to the point it felt like it wasn't my choice anymore! I bought a used jeep and absolutely love it! They made the experience very enjoyable. More

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Worst expereince out of 11 deals with this dealer I want too start off by saying the Zanetell family has purchase around 10 cars from Schomp Honda. All of our prior experiences were positive. Financ I want too start off by saying the Zanetell family has purchase around 10 cars from Schomp Honda. All of our prior experiences were positive. Financing the purchase we made the other day was a long frustrating experience. I understand that the banks set the interest rate and their approval standards but Schomp's staff in the financing department has to, based on experience, know what lender to use based on your clients credit rating. We stated the payment at 5.8% was $100 too highand unacceptable. We put down 1/3 of the purchase price and our FICO score was over 800 and the rate we were offer was 5.3%. Again, unacceptable. We almost walked. We ended up with a rate at 3.6% but getting to an accepted rate was frustrating. Does Schomp get a kick back for pushing high rates? Navin, Heidi and a couple of your sales managers stepped up and were very helpful. By far this was our worse buying experience at Schomp. More

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