Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jack Carter
Jack Carter at Reynolds GMC

Jack Carter

Service Advisor

Reynolds GMC

345 N Citrus Street
West Covina, CA 91791

Contact Me
5.0
15 Reviews
5.0

15 Reviews

Write a Review

15 Reviews of Jack Carter

July 30, 2026

Dealership Rating
Employee Rating

Jack Carter always gets the work done for me in a very timely manner. I always ask for Jack Carter. More

by thomascollett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 30, 2026

Reynolds GMC responded

Thanks for sharing your experience. We’re pleased that Jack delivers prompt service for your GMC Terrain and that you feel comfortable requesting him. We look forward to assisting you with future service needs.

July 28, 2026

Dealership Rating
Employee Rating

Whenever I need to bring in my car for service. I always ask for Josh or Jack. They always do a great job. They deserve a raise 😊 More

by lauracorona8a1968
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Schmidt

Report | Print
Jul 29, 2026

Reynolds GMC responded

It’s great to know Josh and Jack consistently deliver excellent service for your Buick Encore. They’ll be thrilled by your praise and we look forward to helping you again.

July 17, 2026

Dealership Rating
Employee Rating

Excellent service, I really like the oil change package that includes 3 oil changes and one price, and the package includes tire rotation, and more... More

by dutchrbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 17, 2026

Reynolds GMC responded

Thank you for highlighting the convenience of our oil change bundle with three services, tire rotation, and more. Jack and the service crew are happy it met your needs. Thank you for choosing us for your Buick Enclave service.

June 16, 2026

Dealership Rating
Employee Rating

Great service! Will return for service when ready for the next time at the correct mileage. More

by panton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 16, 2026

Reynolds GMC responded

Delighted to hear you enjoyed our service. Jack looks forward to welcoming you back for your GMC’s next scheduled maintenance. Thank you for choosing us again.

May 11, 2026

Dealership Rating
Employee Rating

The service was done , quickly and my advisor kept me informed… thanks for the info though the entire service. More

by Juan Munoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 12, 2026

Reynolds GMC responded

We appreciate your feedback, Juan! It's fantastic to hear that you received prompt service and felt informed throughout the process. Keeping our customers in the loop is a priority for us. Thank you for choosing us, and we look forward to serving you again! Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

May 09, 2026

Dealership Rating
Employee Rating

Friendly, honest, easy to deal with, no waiting around looking for help. It’s been a great experience More

by Jfreich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Isida

Report | Print
May 11, 2026

Reynolds GMC responded

Thank you for sharing your experience! We're delighted to hear that our team made your visit smooth and enjoyable. Providing friendly and honest service is our priority, and it’s wonderful to know we achieved that for you. We look forward to serving you again in the future! Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

February 23, 2026

Dealership Rating
Employee Rating

We were from out of town and needed an oil change before heading back home. Jack was great and got us in quickly. Gal at the cashier desk very pleasant as well. More

by MJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gal at the cashier desk very nice!

Report | Print
Feb 24, 2026

Reynolds GMC responded

We’re so glad to hear that Jack and our cashier team made your visit smooth and enjoyable! It's wonderful to know we could assist you during your travels. Safe travels back home, and we hope to see you again! Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

February 11, 2026

Dealership Rating
Employee Rating

They need to have shuttle service to and from as in the past. I'm loyal to your dealership customers first. More

by philsoto02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 12, 2026

Reynolds GMC responded

Hi Phil, First off, thank you for your loyalty to us here. We are extremely grateful for your being a valued customer, which is why your feedback is greatly appreciated. We always want to be as accommodating as possible, and we'll certainly be sure to take this into account, as you are absolutely correct, customers come first. We hope that your GMC is treating you well and we look forward to continuing to assist with all of your vehicle needs. Regards, Chuck Rhodes General Manager chuckr@reynolds1915.com

March 26, 2025

Dealership Rating
Employee Rating

Jack in the service department came through for me in getting my front and back brakes done in a timely matter. Always responded to my calls. Awesome customer service. More

by ajuarez72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

March 21, 2025

Dealership Rating
Employee Rating

always get great customer service , definately my preferred dealership. Jack is the Man that makes the magic Happen . More

by affordablehomeremodels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
1
2

Dealership Inventory (158 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $75,175
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$75,175
View Details
new 2026 GMC Terrain car, priced at $39,975
2026 GMC Terrain
new
Sterling Metallic exterior
Automatic
All-wheel Drive
$39,975
View Details
new 2026 GMC Sierra 2500 car, priced at $80,050
2026 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
$80,050
View Details
new 2026 GMC Sierra 2500 car, priced at $89,135
2026 GMC Sierra 2500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$89,135
View Details
new 2026 GMC Sierra 2500 car, priced at $82,745
2026 GMC Sierra 2500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$82,745
View Details
used 2025 GMC Canyon car, priced at $44,035
2025 GMC Canyon
used
Onyx Black exterior
Automatic
Rear-wheel Drive
$44,035
View Details
View All Inventory