James Fuhs
James Fuhs at Folsom Lake Ford
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James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.9
283 Reviews
4.9

283 Reviews

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283 Reviews of James Fuhs

May 07, 2024

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Employee Rating

James in the service department provided the best customer service I’ve probably ever had. More

by andcone
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Recommend Dealer
Yes

May 07, 2024

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Never a bad experience at Folsom Lake Ford. Good people and great service. Could go to cheaper places, but why? More

by john.marendt
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Recommend Dealer
Yes

Other Employees Tagged: All who work in Quick Lane

May 05, 2024

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I was very pleased with my entire experience, top quality staff from the service advisor, service technician, shuttle driver and not to overlook the cashier. More

by IMDUNWORKIN
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Recommend Dealer
Yes

May 04, 2024

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Other than spelling Brigitte's name wrong lol. Thank you for making it easy. Now we'll see how many of these we sell. People love it. More

by D_FRYE3
Recommend Dealer
Yes

May 03, 2024

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James, Your repres was very helpful, courteous and professional. he answered all of my questions fully. The service was completed when they said it would be done. More

by MILTRLTR
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Recommend Dealer
Yes

May 03, 2024

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Very attentive & detailed service wise. Recently used pick up & drops vehicle service which is helpful on working day. More

by chvsnp
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Recommend Dealer
Yes

May 02, 2024

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Modern, clean, friendly staff, wide selection, great financing, trustworthy, efficient service, comfortable lounge, convenient location. More

by RANDYSPACEA
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson

May 02, 2024

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I had transmission problems with my vehicle, and Folsom Lake Ford was never able to fix the problem. More

by HEREDIE2009
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Recommend Dealer
No
May 07, 2024

Folsom Lake Ford responded

Thank you for providing us with your feedback. I take these matters very seriously and am saddened to hear about the incident you have described. Please contact me at your earliest convenience so we can discuss this further and see if we can come to a resolution. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

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Employee Rating

Work was completed on time. Very satisfied with everything Will return to have work done in the future More

by RAMIREZ.SUE
Service Price Transparency
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Recommend Dealer
Yes
May 07, 2024

Folsom Lake Ford responded

Sue, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

May 01, 2024

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Employee Rating

Luis and Stewart take good care of me and is a credit to your dealership. More

by MONKASEN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis and Stewart

May 07, 2024

Folsom Lake Ford responded

Wow, your kind words took our breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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