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James Fuhs
James Fuhs at Folsom Lake Ford

James Fuhs

Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
1,208 Reviews
4.8

1,208 Reviews

Write a Review

1208 Reviews of James Fuhs

August 03, 2026

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it was my first visit and Janes was so welcoming. He showed me around and gave me the lay of the land. He told me it could take between 1 1/2 hours to 2 hours and my car was delivered timely and clea More

by cmoloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 04, 2026

Folsom Lake Ford responded

Delighted to receive such a positive review! I'm glad to hear that your first visit to Folsom Lake Ford was such a positive experience. It's great to know that Janes made such a fantastic impression and provided you with top-notch service. I appreciate your feedback, and we look forward to welcoming you back again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 03, 2026

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My service advisor, Nick sexton, was amazing. He was warm and welcoming. He listened to my concerns and had my vehicle serviced quickly. I knew at all points what to expect and his communication More

by SHEL740
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Sexton

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Aug 03, 2026

Folsom Lake Ford responded

Thank you for your kind review, Shel! I’m delighted to hear about your positive experience with Nick at Folsom Lake Ford. It's great to know that he provided you with excellent service and communication. I appreciate your feedback, and we look forward to seeing you again for your future needs! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

August 02, 2026

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I’ve purchased multiple vehicles and had service done at the dealership. Always an easy trip, in and out completely satisfied! More

by HUSTON0
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Recommend Dealer
Yes

Other Employees Tagged: Robbie Zepponi

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Aug 03, 2026

Folsom Lake Ford responded

Grateful for you sharing this lovely experience with us, Huston! I’m happy to hear that you’ve had such positive experiences at Folsom Lake Ford, both with your vehicle purchases and service visits. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Safe travels! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 30, 2026

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The service writers are very knowledgeable and polite. Always a smile and friendly greeting each time you visit. More

by tomnigma
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2026

Folsom Lake Ford responded

Thank you for your wonderful review, Tom! I'm pleased to hear that our service writers at Folsom Lake Ford have made such a positive impression on you with their knowledge and friendly greetings. I appreciate your kind words, and we look forward to seeing you again on your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 30, 2026

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The dealership experience and service experience was great. I appreciate all the help I received. More

by DAMIONDMEDDOCK
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Recommend Dealer
Yes

Other Employees Tagged: Riley Hoffman

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Jul 30, 2026

Folsom Lake Ford responded

Thank you for your wonderful review, Damion! I’m thrilled to hear that you had a great experience with us at Folsom Lake Ford. I appreciate your kind words, and we are glad we could assist you. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 28, 2026

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I brought my car in, April ask them to do a service on my transmission and they told me nothing was wrong with my transmission 3 months later they tell me I need a new transmission. What if they serviced my More

by Linda Lazetera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 28, 2026

Folsom Lake Ford responded

Thank you for sharing your experience, Linda. I understand your concerns regarding the transmission service at Folsom Lake Ford. I appreciate your feedback, as it helps me improve our services. If you would like to discuss your situation further and explore possible solutions, please feel free to reach out to me directly. Your satisfaction is important to me, and I want to ensure you receive the assistance you need. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2026

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Good consistent service that was done when promised. Nick always takes good care of myself and my family. More

by huckchubbard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2026

Folsom Lake Ford responded

Thank you for your kind words! I’m thrilled to hear that you received good and consistent service at Folsom Lake Ford. It's great to know that Nick is taking such good care of you and your family. I appreciate your feedback and we look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2026

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The service writer was extremely knowledgeable and helpful. The technician who worked on my car. Man that guy knows what’s going on with my car. Thank you More

by STULUN
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Recommend Dealer
Yes

Other Employees Tagged: Stuart tech 246

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Jul 25, 2026

Folsom Lake Ford responded

Thank you for your wonderful review! I’m thrilled to hear that our service writer and technician were able to assist you effectively. At Folsom Lake Ford, we take pride in our knowledge and dedication to providing excellent service. We appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 25, 2026

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Overall service levels are outstanding. Lacy, James and Jim Z are a credit to your team More

by anthonycapone
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Recommend Dealer
Yes

Other Employees Tagged: James, Lacy, Jim Z

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Jul 25, 2026

Folsom Lake Ford responded

Thank you for your amazing review, Anthony! I’m so glad to hear you had an outstanding experience with us at Folsom Lake Ford. Lacy, James, and Jim will be delighted to know their efforts made a positive impact. We appreciate your kind words and look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

July 24, 2026

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Good experience. Luis listened to my concerns, and addressed them. Answered my questions about different problems. More

by BOBSNELLINGS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis in service

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Jul 25, 2026

Folsom Lake Ford responded

Thank you for your positive review, Bob! I'm happy to hear that you had a good experience with us at Folsom Lake Ford. It's great to know that Luis was attentive to your concerns and provided you with the answers you needed. I appreciate your feedback, and we look forward to seeing you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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