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Joseph Castera
Joseph Castera at Dana Ford Lincoln
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Joseph Castera

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
124 Reviews
4.7

124 Reviews

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124 Reviews of Joseph Castera

April 26, 2024

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Not happy with last purchase. Been a customer for 20 pluse years. And I will never go back More

by figueroahiramn
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Recommend Dealer
No
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April 17, 2024

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The staff here are polite and the place is spotless,plus the coffee machine is great More

by KEAMG
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Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, Ryan Peters, Jason Younger

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Apr 18, 2024

Dana Ford Lincoln responded

We're glad you enjoyed your visit! Thank you for rating Dana Ford five stars!

April 14, 2024

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Team was welcoming and took time to address my concerns. Turn around time for my vehicle was amazing love going to this dealer! More

by SACHAREDDDIE
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Yes
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Apr 22, 2024

Dana Ford Lincoln responded

We're so glad to know you had a positive experience with our team at Dana Ford! We always aim for efficient service and addressing all customer concerns. Thanks for choosing us, we look forward to seeing you next time!

April 07, 2024

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Joe was professional and personable. My matter was taken care in a speedy fashion.I appreciate Joe’s expertise. More

by biga
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Yes
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Apr 08, 2024

Dana Ford Lincoln responded

We're glad to know Joe provided you with a professional and efficient service at Dana Ford. Your appreciation means a lot to us! Safe travels in your vehicle. - Dana Ford

March 14, 2024

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Pleasant Pleasant and friendly. Only a short wait Pleasant and friendly with a short wait. Waiting room was very comfortable More

by rlb447
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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Mar 15, 2024

Dana Ford Lincoln responded

Thank you for the wonderful review! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time!

March 08, 2024

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Efficiency, professionalism Just needs to adjust loaner policy to be more flexible, it's not easy to leave the place in a taxi or sit there for 6 hours More

by kingmady6
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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Mar 08, 2024

Dana Ford Lincoln responded

Hi King! We appreciate your feedback and are glad to know that you found our team at Dana Ford efficient and professional. We'll take note of your suggestion about the loaner policy - we're always looking for ways to improve!

March 04, 2024

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Always a pleasure at Dana. I will be scheduling some recall work on one of my 2 Fusions soon More

by Aja1954
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , John Lomando , Diana Latella

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Mar 04, 2024

Dana Ford Lincoln responded

We're so glad to hear you feel confident bringing your vehicle to us, Aja! We look forward to seeing you and your Fusions at your recall appointments! Thank you! - Dana Ford

February 29, 2024

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Friendly service with constant updates and feedback on my vehicle. Took care of the problem efficiently More

by kon
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Recommend Dealer
Yes
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Mar 01, 2024

Dana Ford Lincoln responded

We're glad to know you found our service at Dana Ford friendly and efficient. Thank you for the positive feedback, we appreciate it!

February 29, 2024

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Employee Rating

Very good Very good service and excellent customer service The price are good and very good quality More

by tipismanaphotography
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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Feb 29, 2024

Dana Ford Lincoln responded

This is great to hear! Thank you for being a Dana Ford customer! See you next time!

February 25, 2024

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Always a pleasure at Dana, great and courteous service. I have 3 cars all purchased and maintained by Dana all are in great running condition. More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , John Lomando , Diana Latella

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Feb 26, 2024

Dana Ford Lincoln responded

Hi! We're delighted to know that you had consistently great experiences with us at Dana Ford. It's our pleasure to help keep your vehicles in top shape! Thanks for choosing us for all of your car needs.

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