"Always great experiences"
I leased my first car 3 years ago at Honda of Lincoln. I leased a Honda Accord Coupe and have no complaints about it. I only ever had friendly people helping me out. I never had to wait too long for sales or service. They are always courteous, asking if you'd like anything to drink or popcorn/cookies. I had a rattling sound that I needed to get fixed, they had a free shuttle service to and from my house. They kept me updated on the status of my vehicle repair, and had it done in the time frame they originally gave me. Since my lease is up, I bought a Honda Civic. It was so easy to deal with them, I was able to text my salesman back and forth any questions/concerns I had. He was very responsive, and made it easier, as I was able to be at work while I was deciding what I wanted to purchase. After my purchase, he text me a few days later to check up on me and see how I was liking my Civic.
I was having a problem with my 2006 Honda CRV, I scheduled an appointment and brought it in to the Honda of Lincoln shop, I explained my problem with my alarm that would go off sporadically. After hearing me explain what was going on Honda's serviceman "Mark Salak" grabbed a long screwdriver and asked me to follow him to my car, He pointed out two loose screws on my hatchdoor, he tightened them up and explained to me that my car was thinking it was getting broken into and hence setting off the alarm due to the loose screws, He also replaced the battery in my key fob, when asked what I owed him he replied no charge, the whole transaction took about 10 minutes. Very thankful Honda has such experienced and knowledgeable staff from Sales to service I'm sold on Honda of Lincoln
"Great experience purchasing a used Honda Odyssey..."
Our initial contact at Honda of Lincoln was with Robert Morgan and he was very helpful, pleasant and courteous. We have a Great Dane dog and needed a vehicle that had sufficient room for our dog to stand and enough room to lie down comfortably. He directed us to the Odyssey. They had a used Certified Pre-Owned Odyssey with low mileage that fit the bill with exactly the luxury options that we wanted. He even had the all weather mats installed for us when we picked up the car the following day. Everyone that we dealt with was more than helpful and wanted to make sure we were satisfied with our purchase from the beginning to the end, which they went above and beyond. It was a very pleasant car buying experience.
I love that I can just stop any time and have my oil changed or work done. They were very busy and still had my oil changed in just a half hour.
"Regular Service and Warranty Service"
I had a regular oil change plus a new engine air filter was recommended. Main reason for visit was some warranty service done. I had a rumble while on highway. Something needed to be replaced on a rear axle. The van was needed for couple of days and I was given an Accord to drive from Thursday to Saturday. Van was ready when promised. I also was looking at a new van and worked with Mark O'Donnell Was treated very well. Made do deal as yet.
"My wife's Honda had a re-occuring low tire pressure..."
My wife's Honda had a re-occuring low tire pressure indicator lamp, the staff at Honda of Lincoln determined which tire was leaking and without an appointment worked it in for repairs and fixed this tire issue at no cost to us! What more can you ask?
"We have complete trust in Williamsons after working with..."
We have complete trust in Williamsons after working with them since 1998. They gave us the same excellent service when they serviced our car from MI as they do now when we take in our cars that we purchased from them. We appreciate their specificity and know they won't do anything that is not absolutely necessary. Staff always gives us options and professional opinions about the work that must be done vs. the work that can be done and what could happen if we don't do the work. This provides us with the information necessary to make an informed decision that is very important to us - it is the best way to demonstrate to us that they respect and value us as customers.
"One of the most important points for me is that the..."
One of the most important points for me is that the service people listen to what I have to say. Other points are that the work is done when they say, it is quality work, and the cost is reasonable. By having the maintenance done when it should be, I have never been left stranded anywhere because of a mechanical problem.
"Mark goes over and above to answer my questions and get..."
Mark goes over and above to answer my questions and get my car fixed quickly. He is VERY courteous and patient. And the delivery guys are AWESOME, too - very friendly.
"I had a 2002 Honda Civic EX that I also purchased from..."
I had a 2002 Honda Civic EX that I also purchased from this dealership (new at that time). Let me say that the 10 years that I kept the vehicle and maintained the scheduled maintenance services all at Honda of Lincoln, all of the service people were courteous,and trustworthy! Even once when I in error left my radio going without the car being fully turned on for an hour that it drained my battery, a stranger came by to recharge it. I took it in to Honda of Lincoln to have them put in a new battery (at the time the car was 8 yrs old running on the original battery still) it was on a saturday and they took it in and tested it. The service person came back out to tell me that there was no need to buy a new battery that it tested out just fine. He explained to me that I had simply drained the battery by letting the radio run for that hour. Now, he could of chose to tell me different and put a new one in, but not at this dealership, you can trust them to be honest. My car ran on that same battery for a full additional year before it was testing low enough to purchase a new one. I of course had them install a Honda battery. I sold my civic this past April and purchased new once again from Honda of Lincoln, the place where not only did I get a deal that none of the Omaha dealership's could match in any way, but a dealership where I will again only take my car in for service knowing that I can trust their service and receive courteous service as well. Thank you Honda of Lincoln for being the dealership one can trust both before and after a sale.