Mason Felter

My car buying experience was easy and painless. Jesus was very knowledgeable an professional. He was there every step of the was electronically, telephonically, and in person. We were extremely ple Jesus was very knowledgeable an professional. He was there every step of the was electronically, telephonically, and in person. We were extremely pleased with the car buying experience, E decided to purchase another vehicle auth Jesus as our salesperson. I would highly recommend Jesus and BMW of Wichita. More

by Ajmyles27 Verified Customer Verified Customer

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Everyone we worked with was helpful and friendly, from sales to service. Our questions were answered the bells and whistles on our vehicle were thoroughly explained. Great experience! sales to service. Our questions were answered the bells and whistles on our vehicle were thoroughly explained. Great experience! More

by leslie.meador Verified Customer Verified Customer

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Incredibly arrogant, unhelpful and not a good experience. Especially bad communication, especially from Kenny Weber. Especially bad communication, especially from Kenny Weber. More

by mini buyer Verified Customer Verified Customer

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From my first contact with the dealership on the phone, I was immediately impressed by the professionalism and genuine kindness. Doing my deal remotely, I was a bit nervous, but everything came together perf was immediately impressed by the professionalism and genuine kindness. Doing my deal remotely, I was a bit nervous, but everything came together perfectly. I so appreciate Jonathan Jacobs for his attention to detail and patience answering my many questions. He is the finest car salesman I have ever done business with. I absolutely love my Alpina, it is everything I thought it would be and more. More

by marihanson Verified Customer Verified Customer

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Had a great time purchasing a vehicle from this dealership, didnt feel rushed or pushed to purchase a vehicle. Love the vehicle that I did end up purchasing from them, would definitely purchase ano dealership, didnt feel rushed or pushed to purchase a vehicle. Love the vehicle that I did end up purchasing from them, would definitely purchase another from them! ❤️ More

by bu7 Verified Customer Verified Customer

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I’ve purchased numerous vehicles from Walser Automotive and have always been well taken care of. I would recommend them in a second. and have always been well taken care of. I would recommend them in a second. More

by randywoods531 Verified Customer Verified Customer

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Worked with Eric, who was great, did not deal with Michelle directly. Overall good experience. Eric made and sent a video, and answered all my questions promptly. Michelle directly. Overall good experience. Eric made and sent a video, and answered all my questions promptly. More

by dwhenkel Verified Customer Verified Customer

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We made an appointment to look at a car Monday morning at 9am. Jesus made us wait over 30 min before he came to get us. He just said... let's go look at the car. Not, Im so sorry I'm late. He did not even in 9am. Jesus made us wait over 30 min before he came to get us. He just said... let's go look at the car. Not, Im so sorry I'm late. He did not even introduce himself. I understand we wee buying one of the cheapest cars on you lot, but we sure won't be back for another one. Very poor customer service. We drove 5 hrs to look at this car. More

by dfrantz Verified Customer Verified Customer

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Incompetent, Unresponsive, and the Worst BMW Experience I've Ever Had. If I could give zero stars, I would. I have previously purchased and leased two BMW 750s, so I know exactly what outstanding BMW I've Ever Had. If I could give zero stars, I would. I have previously purchased and leased two BMW 750s, so I know exactly what outstanding BMW customer service is supposed to look like. The team at this Wichita dealership is an absolute disgrace to the brand. I purchased a six-figure 2026 BMW X6 M60i from out of state. Our salesperson, Kenny, delivered the vehicle with only ONE key fob and no digital key setup card, making it completely impossible to set up the digital key features on our phones. When I reached out to Kenny to fix this, his incredibly lazy response was to tell me to go spend my own money to buy a second key at my local dealership in Colorado. It gets exponentially worse. Kenny completely failed to send us our temporary registration or any of the original ownership documents. Because of this massive oversight, we cannot legally drive our brand-new car, AND our local dealership cannot even order the missing key for us because Wichita failed to provide the proof of ownership required to do so. We are entirely stuck with a car we can't properly use. When you try to get a problem resolved here, the management team conveniently ghosts you. General Manager John completely ignores direct emails and voicemails. If you try calling their sales department, the phone just rings—no one even bothers to answer the phone during business hours. Ironically, I received significantly more help from the general BMW 1-800 corporate hotline than I did from the people who actually took my money. Once this dealership makes the sale, you are completely dead to them. They will leave you stranded without the legal paperwork required to drive your own vehicle. Do yourself a massive favor and buy your BMW literally anywhere else. More

by Daryl.korinek Verified Customer Verified Customer

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Mason and Jesus were great to work with. They were friendly and answered all our questions and made buying a car easy. They were friendly and answered all our questions and made buying a car easy. More

by orders2 Verified Customer Verified Customer

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