Mike Lovenduski

I agreed on the phone with a sales manager to purchase a specific car on the lot. We agreed on the VIN number and on the “out the door price” which included every charge – cost, dealer charges, gov’t charg specific car on the lot. We agreed on the VIN number and on the “out the door price” which included every charge – cost, dealer charges, gov’t charges, tax, tags etc. - $ 83,288.66 – down to the penny. The dealership is 140 away in a different state so they were going to call me the next day to tell me when and where we would meet. No one called me. I contacted them and was told they were working on it. No one got back to me. I contacted them again, and got a response they had sold the car! When I complained, they were defensive and I was told a blatant lie that I told them that I could not pick up the car for two weeks and that anyway, there was no signed purchase order. In my view, totally unprofessional and completely untrustworthy. Beware when dealing with Mt. Ephrain Chrysler Dodge in Mt. Ephrain New Jersey. More

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They treated me with respect and it was a good buying experience. Stat to finish experience. Stat to finish More

by barryegberts Verified Customer Verified Customer

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Kaleb made the experience seam free, found the perfect truck for my needs, everyone in dealership was friendly and accommodating. truck for my needs, everyone in dealership was friendly and accommodating. More

by Karenschep Verified Customer Verified Customer

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I’m very happy with the service I received. People were friendly and that made my experience very good. I liked that there was no high pressure. Robert was patient and helpful. People were friendly and that made my experience very good. I liked that there was no high pressure. Robert was patient and helpful. More

by bstuvbrdn Verified Customer Verified Customer

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I have been a longtime loyal customer at Mt. Ephraim Chrysler Dodge RAM for over 35 years and purchased numerous cars and trucks over the course of these years. Each time I was treated great an Ephraim Chrysler Dodge RAM for over 35 years and purchased numerous cars and trucks over the course of these years. Each time I was treated great and got the best deal. I was always taken care of at every visit including at their service department. I have known the GM Dean GagliardI since he started at the dealership, some 25+ years ago, and he is certainly one of the Best in the Business! More

by Nicholas Verified Customer Verified Customer

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Very friendly and quick. Went to dealership picked out car an did all of my we work an drove away in under two hours! Went to dealership picked out car an did all of my we work an drove away in under two hours! More

by DENMAN18944 Verified Customer Verified Customer

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Anything they care about is making a deal. Can't even rent a car. Don't even like my truck. Already have recalls on my truck Can't even rent a car. Don't even like my truck. Already have recalls on my truck More

by biggumby227 Verified Customer Verified Customer

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This is the only dealership I would purchase a vehicle from and recommend anyone to buy a vehicle from the customer service and finance department are the best I ever dealt with. from and recommend anyone to buy a vehicle from the customer service and finance department are the best I ever dealt with. More

by Leroy Wesley Jr Verified Customer Verified Customer

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Great service! !! Frank G got me in a car the same day I came in and he was very friendly and patient !! Frank G got me in a car the same day I came in and he was very friendly and patient More

by msvalerier88 Verified Customer Verified Customer

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Their service center is outstanding. I brought my Ram in for basic maintenance oil change ect. and they went above and beyond providing a safety check and discovered there was an update I brought my Ram in for basic maintenance oil change ect. and they went above and beyond providing a safety check and discovered there was an update needed. They let me know and got it done. I cannot express how pleasing the experience was. More

by billmal65 Verified Customer Verified Customer

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